Senior Assistant Manager, Hospital Food Service Operation Management

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food service provider in Singapore is seeking a Food Service Manager to oversee daily operations, including meal preparation and delivery for patients. The successful candidate will have a degree in Food & Beverage Management or related fields, extensive supervisory experience, and excellent communication skills. Responsibilities include managing manpower, ensuring food safety compliance, and collaborating closely with the production team. The role requires a proactive approach to problem-solving and effective team leadership, along with a thorough understanding of food safety regulations.

Qualifications

• Degree Holder of discipline related to Food & Beverage Management or Hospitality.
• More than 5 years in supervisory or managerial role in food service.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily food service operations for patient meals.
• Manage manpower hiring and staff training.
• Ensure food safety and monitor vendor performance.

Skills

Leadership

Communication

Problem Solving

Interpersonal Skills

Education

Degree in Food & Beverage Management / Hospitality / Nutrition

Tools

Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook)

Electronic Meal Ordering System

Job description

Overview

Oversees and manages a food service team to ensure meal orders are prepared and delivered to patients seamlessly, safely, and in a timely manner.

Responsibilities

• Oversee daily food service operations that include control room, store, catering, dishing, and assembly operations
• Handle manpower hiring, deployment and mobilisation
• Staff Training & Vaccination
• Manage contracts under Food Service and monitor vendor performance to ensure contract compliance
• Manage risks related to food safety, workplace safety, and fire safety and ensure proper emergency preparedness and business continuity planning
• Work closely with Executive Chef and production team on inpatient, staff and catering meals
• Lead ad‑hoc projects/initiatives on workflow improvement, harmonization, automation, waste reduction and sustainability
• Handle escalated patient complaints & feedbacks
• Submit monthly Food Service report that is required by the management
• Conduct monthly contract payment check for stewarding services
• Ensure proper documentation and records are maintained
• Any ad‑hoc duties assigned by Supervisor

Requirements

• Degree Holder of discipline related to Food & Beverage Management / Hospitality / Nutrition
• Certified in WSQ Food Hygiene Course, Food Hygiene Officer Course, ISO22000, ISO45000 and MUIS HALAL will be an added advantage
• Good knowledge in using Microsoft, including Word, Excel, PowerPoint, Teams, Outlook, One Drive, Bookings, Co‑pilot, etc.
• Knowledge in Electronic Meal Ordering System will be added advantage
• More than 5 years in supervisory or managerial role, preferably in hospital, upscale hotel, restaurant, or high‑volume food service facility
• Experience in Contract Management, Project Management, Catering Event, ISO Audit will be an added advantage
• Ability to work efficiently, independently and work under tight timelines
• Excellent communication, problem solving, presentation and interpersonal skill