Wellness Club Member Experience Lead

PURE INTERNATIONAL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wellness company in Singapore is looking for enthusiastic individuals for customer service roles that focus on creating a welcoming atmosphere for members. Responsibilities include greeting members, resolving complaints, and providing top-notch service standards. Candidates should be energetic with strong interpersonal skills and the ability to work in a fast-paced environment. This position requires professionalism and a people-first mindset, offering an engaging work culture within the wellness sector.

Qualifications

• Professional with strong interpersonal and communication skills.
• Highly energetic with a cheerful personality in the wellness industry.
• Ability to manage and resolve complaints effectively.

Responsibilities

• Greet members warmly during check-in/out.
• Provide high level of service with a people-first attitude.
• Handle member complaints proactively.

Skills

Strong interpersonal skills

Customer service orientation

Ability to adapt in a fast-paced environment

Reliability

Conflict resolution

Job description

A wellness company in Singapore is looking for enthusiastic individuals for customer service roles that focus on creating a welcoming atmosphere for members. Responsibilities include greeting members, resolving complaints, and providing top-notch service standards. Candidates should be energetic with strong interpersonal skills and the ability to work in a fast-paced environment. This position requires professionalism and a people-first mindset, offering an engaging work culture within the wellness sector.