Warehouse Operations Leader — Team Coach & SOP Expert

A & T CFS; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is looking for an Operations Manager who will oversee daily operations and management of all warehouse-related activities. The role involves maintaining close relationships with stakeholders, hiring field specialists, and leading a team of Operations Specialists. You will establish SOPs and ensure customer expectations meet the required KPIs. Candidates should possess experience in operational oversight and team leadership.

Responsibilities

• Overseeing daily operations.
• Maintain close relationships with internal and external stakeholders.
• Plan and hire field specialists to ensure operations are well managed at all times.
• Oversee the maintenance.
• Lead and coach a team of Operations Specialists and creating various training activities to ensure their growth.
• Monitor, report and provide instructions.
• Oversee the establishment of SOPs in each fulfillment process.
• Management of all warehouse-related activities (inbound, outbound, and storage).
• Manage key customer's expectations with the agreed KPIs.

Job description

A logistics company in Singapore is looking for an Operations Manager who will oversee daily operations and management of all warehouse-related activities. The role involves maintaining close relationships with stakeholders, hiring field specialists, and leading a team of Operations Specialists. You will establish SOPs and ensure customer expectations meet the required KPIs. Candidates should possess experience in operational oversight and team leadership.