Waiter/Waitress

SINGABITE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality group in Singapore is seeking a full-time Restaurant Captain/Runner who excels in customer service to provide an exceptional dining experience. Ideal candidates have 1-2 years in high-end restaurants, are fluent in English, and possess interpersonal skills. Responsibilities include delivering food, maintaining cleanliness, and ensuring customer satisfaction. Competitive salary of $2,800 - $3,300 a month.

Benefits

Health insurance

Qualifications

• Minimum 1-2 years of experience in similar positions in a high-volume, high-end restaurant preferred.
• Good communication and interpersonal skills.
• Positive and high energy level.

Responsibilities

• Provide high levels of customer service to ensure a memorable experience.
• Deliver food to customers accurately and timely.
• Maintain cleanliness and hygiene standards.

Skills

Customer-oriented attitude

Good English language skills

Interpersonal skills

Ability to perform under stress

Team player

Job description

Full Time Restaurant Captain/ Runner - job post

Salary: $2,800 - $3,300 a month (Permanent, Full-time)

Job details

Location: Pulled from the full job description

• Health insurance

Full job description

Sunset Hospitality Group is a leading multinational lifestyle hospitality group with a wide portfolio including Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together.

1. Job Purpose

The Restaurant Captain/Runner is responsible for providing high levels of customer service to all diners to ensure they have a memorable experience and return.

2. Principal Accountabilities

• Knows and uses the service guidelines by the brand guideline.
• Prompt, and courteous greeting of customers.
• Deliver food to customers at the table in an accurate and timely manner.
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
• Follow sequence of service standards as per brand guidelines.
• Have complete and thorough knowledge of all menu items to describe and make suggestive selling to customers.
• Ensure food quality and consistency is delivered at all times.
• Manage the setup and close down of tables within the section.
• Ensure tables are turned around and ready with minimal delay.
• Maintain cleanliness and hygiene standards.
• Ensure the cleanliness and refilling of condiment sets and napkin containers.
• Keep all workstations and equipment clean at all times.
• Attend regular departmental briefings and contribute to open communication within the assigned team.
• Perform other duties pertinent to this job as assigned.

3. Communication & Working Relationships

• Interacts with customers and provides a pleasant attitude to serve them.
• Communicate professionally with the supervisor in charge.

4. Knowledge, Skills, and Experience

• Minimum 1-2 years of experience in similar positions in a high-volume, high-end restaurant preferred.
• Good English language skills.
• Good communication and interpersonal skills.
• Customer-oriented with a positive attitude and smiling disposition.
• Cooperative and a self-giving team player.
• Ability and willingness to perform under stress.
• Positive and high energy level.

5. Physical Requirements of the job

• Physical handling of products such as handling trays.
• Covering different shifts and working during public holidays.