Business Function
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Tech, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Role
The role is responsible for leading end to end delivery involving authorization and authorization fraud monitoring system. Role requires candidate to provide functional and technical expertise covering solution for scheme online interfaces and Falcon. Position also require person to work with business, scheme partners and product vendor to ensure the overall solution achieves the business and scheme requirements.
Responsibilities
- Requirement Management: Work with card schemes (VISA/MasterCard/AMEX/JCB/UPI) and business stakeholders to prioritize and rationalize requirements for authorization and transaction fraud monitoring. Participate in workshops to identify impacts of scheme compliance on merchant acquiring and issuing modules of PowerCard.
- Technnology Delivery: Take responsibility for the end to end solution for areas related to acquiring switch, issuing switch and transaction fraud monitoring. With strong technical knowledge in PowerCard application, knowledge of Oracle SQL, Maria DB, C++, Java.
- Vendor & Backlog Management: Serve as a liaison between bank and vendor teams to manage the backlog of changes for authorization and transaction fraud monitoring.
- Project Execution & Delivery: Track, monitor, and report project progress. Drive project delivery for changes related to PowerCard switch and Falcon module, ensuring projects are delivered on time, on schedule, and with quality.
- Quality Assurance & Testing: Assist in quality assurance and defining testing strategy and risks. Assist users in defining acceptance criteria. Ensure test automation frameworks are used/developed for testing related to authorization and authorization fraud.
- Coordination & Dependency Management: Coordinate across teams and platforms impacted by changes related to authorization and authorization fraud. Ensure project dependencies on other projects/platforms are on their roadmaps and that integration environments will be ready when needed.
- Communication & Stakeholder Management: Effectively communicate with team members and stakeholders in a timely and clear fashion. Manage key stakeholders, business, and technology leads. Manage and communicate effectively with senior-level and working-level teams.
- Production Support: Work with L1 and L2 support in investigation and troubleshooting for issues involving authorization. Provide training and SOP to L1 & L2 team for any new changes being made to authorization and authorization fraud monitoring capabilities.
- Process Improvement: Develop best practices and tools for project execution and management, ensuring utilization of standards and practices across all projects.
Job Requirement
- Extensive Industry Experience: A minimum of 10-15 years of proven experience is essential in the end to end delivery and leadership of credit and debit card authorization and authorization fraud monitoring systems. This is a mandatory requirement.
- Domain Expertise (Consumer Finance): In-depth domain knowledge in consumer finance products, including both credit and debit cards, is a prerequisite.
- Card Scheme Knowledge: Comprehensive understanding of message formats and authorization processing for major card scheme networks (VISA, MasterCard, AMEX, JCB, UPI).
- Cards Application Knowledge: Experience in working with card applications such as PowerCard, VisionPLUS, and IST is a must.
- Key Management: Prior knowledge of security key usage and management is a must.
- Scheme Certification & Simulation: Experience in using scheme simulators and supporting scheme certification processes is a must.
- Problem Solving & Analytical Acumen: Demonstrated expertise in analyzing, defining, and clearly articulating complex strategic, business, systems, process, and data-related problems.
- Process Definition & Documentation: Proficient in defining and documenting process workflows specifically for system implementation.
- Vendor & Backlog Management: Proven ability to effectively manage vendor relationships and project backlogs.
- Application Analysis & Development: Prior experience in applications analysis, design, and development, particularly within credit and debit card acquiring and issuing, is a mandatory requirement. Knowledge of Oracle SQL, Maria DB, C++, Java.
- Test Automation & Security: Familiarity with test automation frameworks is desirable.
- Communication & Presentation Skills: Excellent presentation, analytical, and articulation skills, enabling effective communication of complex information.
- Business & Technical Analysis: Proven experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling.
- Proactive Leadership & Collaboration: A self-starting individual with strong leadership skills, adept at hands‑on project management, collaborating with customers, and managing internal and external stakeholders to develop high‑value strategies.
- Effective Communication & Professional Interaction: Excellent verbal and written communication skills, enabling independent work with users, tactful communication of sensitive information, and professional interaction with diverse groups including executives and vendors.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.