VP, Customer Life Cycle Leadership & Analytics

Adecco Personnel Pte Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A recruitment agency is looking for a VP of Customer Life Cycle Management in Singapore. The role involves leading cross-functional teams, contributing to customer campaigns, and ensuring effective business management. Candidates should have 6-8 years of experience, preferably in the insurance industry, with strong skills in analytics and strategy. The position offers a dynamic work environment and the opportunity to drive impactful customer engagement and retention initiatives.

Qualifications

• 6-8 years of experience in business management, preferably in insurance.
• Agile trained project leader with attention to detail.
• Deep understanding of insurance products and distribution models.
• Extensive skills in strategy, analytics, planning, and financial analysis.

Responsibilities

• Contribute to the CLCM Forum and act as deputy for Head of CLCM.
• Lead cross-functional teams to drive customer campaigns.
• Use data analytics to recommend business priorities.
• Practice best-in-class project management.

Skills

Business management

Project management

Data analytics

Marketing

Customer management

Tools

CRMs

Marketing automation tools

Job description

A recruitment agency is looking for a VP of Customer Life Cycle Management in Singapore. The role involves leading cross-functional teams, contributing to customer campaigns, and ensuring effective business management. Candidates should have 6-8 years of experience, preferably in the insurance industry, with strong skills in analytics and strategy. The position offers a dynamic work environment and the opportunity to drive impactful customer engagement and retention initiatives.