Vice President Property and Casualty

Marsh; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading global insurance firm in Singapore is seeking a seasoned professional for a Client Relationship Management role. This hybrid position requires at least three days a week in the office, focusing on client retention and satisfaction. The ideal candidate has 8+ years in the insurance industry and strong analytical and communication skills. Engaging in professional development and mentoring is essential in this collaborative environment.

Benefits

Generous leave and employee benefits

Mentoring and development opportunities

Opportunities to impact clients

Qualifications

• 8 years' minimum prior experience in the insurance or reinsurance industry.

Responsibilities

• Serve as a client manager for complex accounts.
• Draft essential project documents for clients.
• Conduct research on markets for growth opportunities.
• Analyze data to support proposal creation.
• Address escalated issues in a timely manner.

Skills

Analytical thinking

Problem-solving skills

Verbal and written communication

Education

Bachelor’s Degree in any discipline

Job description

We are seeking a talented individual to join our Risk Management (Broking) team at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will join as a seasoned professional individual contributor in Client Relationship Management, who works independently with minimal supervision to grow, ensure retention and relationship satisfaction of existing clients and assists senior level colleagues with complex account work to gain exposure to various markets or industries.

Specifically you will:

• Serve as a client manager for the account team on large initiatives or complex accounts, implementing action plans, monitoring progress, assuring service meets or exceeding expectations and protecting the firm from errors & omissions.
• Draft essential comprehensive project documents intended for clients including: white papers, approaches, quantitative financial analyses or general presentations on new subjects or opportunities to support the creation of sales opportunities and account backing.
• Conduct research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.
• Conduct and refine data analyses to support proposal creation and account-facing presentations.
• Address escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalates major issues to senior level colleagues ensuring compliance.
• Offer technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.

What's in it for you?

• Be part of a reputable and recognized brand in the insurance and risk management industry by working with and learning from industry leading experts in the field
• Unprecedented opportunity to meaningfully impact our clients and make a difference
• Access to Employee Resource Groups that provide mentorship and development opportunities
• Generous leave and participation in our employee benefits program

We will count on you to:

• Research on changes in the insurance and clients’ market and identify the potential risks
• Take on a leading role within the business as a mentor and subject matter expert
• Be the face of Marsh to our largest and most complex local market clients
• Analyse and formulate insights on client challenges through data analysis
• Evaluate internal products and services to tailor to clients’ solutions
• Collaborate extensively with Business Development, Placement and Operations for day to day functions and wider stakeholders for specific initiatives such as Business Planning or Audit

What you need to have:

• Bachelor’s Degree in any discipline
• 8 years' minimum prior experience in the insurance or reinsurance industry,
• Excellent verbal and written communication skills
• Outstanding analytical thinking and problem solving skills

What makes you stand out:

• Curiosity to learn
• Possess a positive attitude
• Adaptability to thrive in complex environments

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.