Traditional Chinese Medicine Clinic Assistant

SLT TCM HEALTH CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a motivated individual to connect with patients, monitor their recovery, and educate them on our services. The ideal candidate should have 1-2 years of sales experience in the retail or healthcare industry, possess relevant qualifications, and demonstrate excellent interpersonal skills. This role requires a proactive and compassionate attitude, with the ability to thrive in a fast-paced environment.

Qualifications

• 1-2 years sales experience in retail/healthcare.
• Experience in healthcare/clinic/massage and spa settings preferred.
• Possess relevant qualifications in beauty and service.

Responsibilities

• Connect with patients and monitor their recovery process.
• Educate patients about clinic's products and services.
• Deliver excellent customer service and build relationships.
• Maintain cleanliness of treatment rooms and equipment.
• Undertake ad hoc duties assigned by Clinic Managers.

Skills

Customer focus

Interpersonal skills

Sales orientation

Ability to adapt

Communication skills

Education

Relevant beauty and service-related qualifications (CIDESCO/CIBTAC/WSQ/ITEC)

Job description

Job Responsibilities

• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Educate patients about the clinic's products and services effectively.
• Deliver top-notch customer service and build sustainable relationships with patients.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Undertake any other ad hoc duties as assigned by Clinic Managers from time to time.

Job Requirements

• Preferably at least 1-2 years sales experience in the retail/healthcare industry
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, Self-motivated, sales and service-oriented
• Proactive, Enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player and possess excellent interpersonal and communication skills.