Tour Operations Assistant

SINGAPORE HISTORY CONSULTANTS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading tourism consultancy firm in Singapore is seeking a dedicated individual for administrative support in managing tours and related events. The candidate should hold at least a Higher NITEC in Tourism, possess strong communication skills, and have knowledge of relevant software like MS Office and Zoom. This full-time role requires at least a two-year commitment, catering specifically to Singaporeans and PRs, thus contributing effectively to tour operations and client liaison.

Qualifications

• Candidate must possess at least a Higher NITEC in Tourism or related field.
• Work experience in a similar field will be an advantage.
• Responsible and able to work independently with minimum supervision.

Responsibilities

• Provide administrative support in the management and operation of tours.
• Liaise with clients to understand and respond to enquiries.
• Co-ordinate with attractions and external vendors in planning of tour itineraries.

Skills

Good communication skills (spoken & written)

Team player

Willing to learn

Education

Higher NITEC in Tourism or related field

Tools

MS Word

Excel

PowerPoint

Zoom

Job description

Roles and Responsibilities

• Provide administrative support in the management and operation of tours, regular programming and museum related events
• Liaise with clients to understand and respond to enquiries
• Co-ordinate with attractions and external vendors in planning of tour itineraries
• Regular statistical analysis: collect, analyse and summarise market/visitorship data and trends
• Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support and other necessary essential work

Requirements

• Candidate must possess at least a Higher NITEC in Tourism or related field
• Work experience in a similar field will be an advantage
• Good working knowledge of MS Word, Excel, PowerPoint and Zoom
• Good communication skills (spoken & written), a team player and willing to learn
• Responsible and able to work independently with minimum supervision
• Singaporeans & Singapore PR to apply

Nature of Work

• 5-day work week
• Full time position
• Able to commit at least 2 years