Therapy Assistant cum Admin

TSAO FOUNDATION; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare organization in Singapore is looking for a Therapy Assistant to provide clinical care and administrative support in their Day Rehabilitation Centre. The role includes scheduling, assisting in therapy, and maintaining cleanliness in therapy areas. Candidates should possess relevant educational qualifications and some experience with seniors. This position offers a chance to contribute to the well-being of clients in a supportive environment.

Qualifications

• Minimum GCE N/O-Level required.
• WSQ Certificate in Therapy Support (Healthcare) or Diploma in Rehabilitation Care is required.
• Basic proficiency in Microsoft Office Applications is necessary.

Responsibilities

• Perform client scheduling and billing.
• Assist the therapist in taking vital signs.
• Maintain cleanliness and safety in therapy areas.
• Document therapy sessions accurately.

Skills

Client scheduling

Communication

Basic Microsoft Office proficiency

Education

WSQ Certificate in Therapy Support (Healthcare)

GCE N/O-Level

Diploma in Rehabilitation Care

Job description

The Role

The Therapy Assistant works with the therapist in providing quality clinical care, administrative and technical support to ensure the efficient operation of our Day Rehabilitation Centre. Duties include scheduling appointments, registration, providing therapeutic modalities and exercises, and tabulating data for reporting.

Key Responsibilities

• Perform client scheduling and billing
• Liaise with transport vendor to schedule client transport
• Assist the therapist in taking vital signs and monitor client’s status during therapy
• Prepare clients and equipment for therapy session and restore work area after the session
• Assist therapist in carrying out routine assessments or treatment plans
• Document therapy sessions according to template sets in a timely manner
• Assist in client care such as emergency response, toileting, and client’s general well being
• Maintain cleanliness, infection control and safety of therapy areas
• Participate in/ contribute to continuing education and service/clinical improvement projects

Other duties

• Answer phone calls, handle enquiries, record and convey messages
• Perform data entry, maintain accurate records and organise data for reporting using computer programmes
• Perform inventory checks, maintain inventory list and ordering of consumables
• Other duties as directed by the therapist and/or Lead Therapist.

Requirements

• Minimum GCE N/ O-Level
• WSQ Certificate in Therapy Support (Healthcare)/ Diploma in Rehabilitation Care or higher
• Basic proficiency in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint)
• Experience working with seniors with dementia or call centre experience will be an advantage.