Terminal Operator Specialist

CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR services provider in Singapore is hiring a Terminal Operator Specialist for a 1-year renewable contract. This role includes overseeing warehouse operations, ensuring effective inventory management, and achieving performance targets. The ideal candidate should have at least 3 years of operational experience. Proficiency in Microsoft Office applications, particularly Excel and VBA, is crucial. This position offers competitive remuneration and various benefits, including annual and medical leave.

Benefits

Competitive remuneration packages

14 days Annual Leave

14 days Medical Leave

60 days Hospitalisation Leave

CPF contributions as per legislation

Sign-Up Bonuses

Comprehensive onboarding

Training and skills upgrading opportunities

Qualifications

• Minimum of 3 years’ experience in related operational roles.
• Proficient in Microsoft Office applications including Excel and VBA.
• Experience in creating operational dashboards is an advantage.

Responsibilities

• Lead day-to-day inbound and outbound operations to meet performance targets.
• Supervise and train operations staff to ensure compliance.
• Manage resources for operational efficiency.

Skills

Operational management

Inventory management

Communication skills

Leadership

Data analysis

Education

None specified

Tools

Microsoft Office Suite (Excel, PowerPoint, Outlook, VBA)

PowerBI

Tableau

Job description

Company Overview / Employee Value Proposition

Welcome to Capital HRM. We are a One-stop Comprehensive Human Resource and Recruitment Solutions Provider for local conglomerates and multinational corporations within the Asia Pacific region. We believe Honesty, Integrity, and Consistency are key to success and strive to achieve value for all with maximum effort. Our team of dedicated and experienced consultants adheres to a strict policy of ethical and professional standards towards our clients and candidates alike to meet the aims of our business partners. People, Power, Future.

Job Summary

This 1-year renewable contract opportunity as a Terminal Operator Specialist at Capital Human Resource Management Pte. Ltd in the East Region involves leading warehouse and distribution operations to ensure efficient inventory management and achievement of operational targets.

Responsibilities

• Plan and supervise day-to-day inbound and outbound administrative and operational activities to achieve all required performance targets
• Allocate and manage daily resources effectively to maintain key performance indicators (KPIs) without compromise
• Resolve booking and operational challenges by guiding staff to implement timely solutions
• Train administrative and operations staff comprehensively and maintain accurate training records to ensure team competency
• Monitor and enforce team compliance with Health, Safety, and Environment (HSE), Security, 5S, and quality standards to uphold operational excellence
• Verify adherence to system processes and customer-specific requirements, escalating non-conformances to management and executing corrective actions promptly
• Execute assigned tasks with accuracy and timeliness to support smooth operations
• Collaborate with internal and external stakeholders to support and implement system testing and upgrade activities
• Drive continuous improvement and sustainability initiatives aligned with business objectives
• Recommend disciplinary actions for administrative personnel who fail to comply with company policies, rules, and responsibilities
• Plan and coordinate overtime for administrative staff as requested by management to meet operational demands
• Supervise the administrative and operations team to ensure quarterly closure targets are met consistently
• Assist management in building a cohesive and high-performing team environment
• Coordinate and liaise with customers and transporters daily to resolve administrative and operational issues
• Manage product returns from customers and to vendors efficiently
• Perform data entry for warehouse operations and generate pick lists accurately
• Prepare and submit daily, weekly, and monthly operational reports as required
• Perform additional duties as assigned by management to support operational goals

Preferred competencies and qualifications

• Minimum of 3 years’ experience in related operational roles
• Proficient in Microsoft Office Suite applications including Excel, PowerPoint, Outlook, and VBA for data analysis and reporting
• Experience in creating and utilizing operations dashboards such as PowerBI or Tableau to monitor performance metrics is an advantage
• Demonstrated ability to communicate effectively with internal and external customers
• Proven leadership experience in managing and developing teams

Compensation & Benefits

• Competitive and transparent remuneration packages
• 14 days Annual Leave
• 14 days Medical Leave
• 60 days Hospitalisation Leave (as per Employment Act)
• Childcare Leave in accordance with statutory requirements
• CPF contributions in line with Singapore legislation
• Sign-Up Bonuses for eligible positions and campaigns
• Comprehensive onboarding facilitation and documentation support
• Career advisory and job matching across multiple industries
• Training and skills upgrading opportunities

Shift Options

Candidates may choose from the following fixed shifts:

• 1. Alps Ave - 5 Days (Monday–Friday): 08:30 - 18:15
• 2. Alps Ave - 5 Nights (Monday–Friday): 20:30 - 06:15
• 3. Changi North - 5.5 Days (Monday–Friday): 08:30 - 17:30, Alternate Saturday: 08:30 - 12:30
• 4. Changi North - 5 Days (Monday–Friday): 08:30 - 17:30
• 5. Changi South - 5 Days (Monday–Friday): 08:00 - 17:45
• 6. Changi South - 5 Nights (Monday–Friday): 20:30 - 06:15
• 7. Changi South - 5 Nights (Monday–Friday): 23:00 - 08:45
• 8. Greenwich - 5 Days (Monday–Friday): 08:00 - 17:45
• 9. Greenwich - 4 Nights (Monday–Friday): 20:30 - 08:30
• 10. Greenwich - 5 Days (Monday–Friday): 11:15 - 21:00

Application Instructions

Submit your CV in MS Word format, including:

• Educational background
• Work experience in point form
• Reasons for leaving each position
• Current and expected salary
• Date of availability / notice period

We regret that only shortlisted candidates will be notified. Your profile will be kept in our database for future opportunities.

Hou Shenglong Kyan

Registration No.: R1435754

EA License No.: 19C9570