Temp Patient Services Assistant

Singapore National Eye Centre; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Frontline Assistant to enhance patient experience at their clinics. This role involves guiding patients through registration and appointment processes, assisting with consultations, and performing basic assessments. The ideal candidate will possess strong communication skills and a pleasant disposition, ensuring that all patients feel welcomed and supported. If you're passionate about healthcare and enjoy working with people, this opportunity offers a chance to make a meaningful impact in patient care within a collaborative environment.

Qualifications

• Requires a general diploma or equivalent in healthcare or clinic practice.
• Proficient in Microsoft Office applications is essential.

Responsibilities

• Assist patients with registration, appointment scheduling, and wayfinding.
• Conduct basic patient assessments during consultations.

Skills

Communication Skills

Patient Assessment

Bilingual or Multilingual Ability

Education

General Diploma

GCE 'O'/'N'/'A' Level

Certificate in Clinic Practice/Healthcare

Tools

Microsoft Office

Job description

National Heart Centre of Singapore Pte Ltd

Job Category: Ancillary

Posting Date: 9 Apr 2025

You will perform frontline duties at clinics, guiding patients through online and onsite registration, appointment scheduling, and payment matters. You are also expected to assist patients in wayfinding to ensure they reach the designated service locations.

In addition, you will assist doctors and patients during consultations, conducting basic patient assessments including fall risk questionnaires, height and weight measurements, and blood pressure taking.

Job Requirements

• A general Diploma, GCE 'O'/'N'/'A' Level or Certificate in Clinic Practice/Healthcare (Administrative Support) or its equivalent
• Proficient in Microsoft Office applications
• Pleasant disposition with good communication skills
• Ability to speak a second language or dialect(s) would be an advantage (to liaise with non-English speaking patients)