Technical Trainer & Field Application Specialist (APAC, Singapore)

Casambi; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

A leading technology company in Singapore is seeking a Technical Trainer & Field Application Specialist to deliver essential trainings and provide in-field support for Casambi networks across APAC. This role requires 3-5 years of experience in lighting control systems and excellent communication skills in English and Chinese. The candidate must have a certification in Electrical Engineering or a related technical field. A willingness to travel within the APAC region (approx. 20-30%) is essential. Competitive benefits provided.

Qualifications

• 3–5 years of experience in lighting control systems or field applications.
• Prior experience conducting technical training is highly desirable.
• Strong understanding of Bluetooth® Mesh networks and DMX protocols.

Responsibilities

• Deliver training sessions to customers and partners both online and in-person.
• Provide onsite and remote support for system setup and troubleshooting.
• Work closely with the support team to ensure delivery quality.

Skills

Strong knowledge of Lighting control protocols

Fluent in both English and Chinese

Excellent verbal and written communication skills

Customer-focused, solution-oriented mindset

Education

Certification in Electrical Engineering or Lighting Technology

Tools

PowerPoint

Excel

Job description

The Technical Trainer & Field Application Specialist will deliver technical training and provide in-field support to ensure the successful implementation and operation of Casambi networks across APAC.

This role combines education, hands-on fieldwork, and customer enablement to strengthen Casambi’s regional ecosystem and uphold its reputation for technical excellence.

Key Responsibilities:

Training & Education

• Deliver Casambi Fundamentals and Advanced Training sessions to customers, partners, and internal teams in both Online and in person. Travelling will be needed from time to time.
• Conduct hands‑on workshops, online webinars, and certification programs in accordance with Casambi’s training framework.
• Maintain and regularly update training materials, demo kits, and documentation toreflect the latest product updates and best practices.
• Track and manage participant progress, feedback, and certification records.
• Support training‑related marketing activity or partner enablement initiatives (e.g., Lunch & Learn sessions, technical seminars).

Field Application & Technical Support

• Provide on‑site and remote support for system setup, commissioning, andtroubleshooting of Casambi networks.
• Conduct site evaluations, system checks, and post‑installation reviews to ensureproject quality and stability.
• Identify and document recurring field issues for escalation to Casambi’s global support or R&D teams.

Cross‑functional Collaboration

• Work closely with the support team to ensure consistent delivery of Casambi training and service quality.
• Provide feedback and insights from field experience to improve product documentationand training content.
• Represent Casambi at technical events, exhibitions, and customer demonstrations where appropriate.

Job Requirements:

Education & Experience

• Certification in Electrical Engineering, Lighting Technology, or a related technical discipline.
• 3–5 years of experience in lighting control systems, field applications, or commissioningroles.
• Prior experience conducting technical training or customer workshops is highlydesirable.

Technical Skills

• Strong knowledge of Lighting control protocols, Bluetooth® Mesh networks, DALI, andDMX protocols.
• Familiarity with lighting fixture integration, drivers, sensors, electrical wiring andcontrol devices.
• Competence in on‑site troubleshooting and commissioning of lighting control systems.
• Proficiency in standard digital tools such as PowerPoint, Excel, and CRM/ticketing systems.

Soft Skills

• Excellent verbal and written communication skills.Fluent in both English and Chinese.
• Strong interpersonal skills with a customer‑focused, solution‑oriented mindset.
• Ability to deliver engaging technical training and manage diverse audiences.
• Self‑driven, detail‑oriented, and capable of working independently and within regionalteams.
• Willingness to travel within the APAC region (approx. 20–30%).