Technical Support Engineer (Fresh graduator welcomed)

VISKOU SYSTEM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions company in Singapore is seeking an individual to assist the sales team with technical inquiries, provide customer support, and conduct training sessions. The ideal candidate will hold a diploma or degree in a related field and have experience with CCTV and solar products. Attractive salary and allowances are offered, and the position is available immediately.

Benefits

Attractive salary package

Allowances

5 days work week

Qualifications

• Diploma/Degree required in relevant fields.
• Team player and able to work independently.
• Experience in CCTV, Door Access and Solar products preferred.

Responsibilities

• Assist the sales team with pre-sales inquiries.
• Provide technical support to customers.
• Perform product testing to understand products.

Skills

Technical support

Communication skills

Team collaboration

Quick learner

Education

Diploma/Degree in IT/Computer Science, Electrical/Electronic or equivalent

Job description

Responsibilities

• Assist the sales team on any pre-sales inquiries
• Provide professional technical support to our customers
• Perform product testings to better understand our products
• Provide trainings to both our internal staffs and our customers
• Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements

• Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent;
• Team player, fast learner, and able to work independent;
• Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information

• 5 days work week (9:00~18:00, Mon~Fri)；
• Work location: Bukit Batok;
• Attractive salary package + Allowance;
• Position availability: Immediately;
• Interested candidate feel free to WhatsApp at [phone] or email resume to [e-mail]