Technical Support Engineer (Camera Product)

VISKOU SYSTEM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology provider in Singapore is seeking a candidate to assist the sales team and provide professional technical support. Responsibilities include product testing, training for internal staff and customers, and after-sales support. The ideal candidate will have a diploma or degree in IT, or a related field, and experience in CCTV or solar products is advantageous. A five-day work week is offered with an attractive salary package.

Benefits

Attractive salary package

Allowance

Qualifications

• Proven ability to assist in pre-sales inquiries and provide technical support.
• Experience performing product testing and training.
• Experience in after-sales support and troubleshooting.

Responsibilities

• Assist the sales team on any pre-sales inquiries.
• Provide professional technical support to our customers.
• Perform product testing to better understand our products.
• Provide training to our internal staff and customers.
• Carry out professional after-sales support duties.

Skills

Team player

Fast learner

Independent worker

Education

Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent

Tools

CCTV

Door Access systems

Solar products

Job description

Responsibilities

• Assist the sales team on any pre-sales inquiries
• Provide professional technical support to our customers
• Perform product testings to better understand our products
• Provide trainings to both our internal staffs and our customers
• Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements

• Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;
• Team player, fast learner, and able to work independent;
• Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information

• 5 days work week (9:00~18:00, Mon~Fri)
• Work location: Bukit Batok
• Attractive salary package + Allowance
• Position availability: Immediately

Interested candidate feel free to WhatsApp at [phone] or email resume to [e-mail]