Technical Support Engineer (Bukit Batok)

VISKOU SYSTEM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in Singapore is seeking a skilled candidate to assist the sales team, provide technical support to customers, and conduct product trainings. The ideal candidate should possess a diploma/degree in IT or a related field and have experience with CCTV and Solar products. This full-time position offers an attractive salary and is available immediately.

Benefits

Attractive salary package

Allowance

Qualifications

• Diploma or degree in relevant field.
• Team player and able to work independently.
• Experience with CCTV, Door Access, and Solar products is an advantage.

Responsibilities

• Assist the sales team with pre-sales inquiries.
• Provide technical support to customers.
• Perform product testing for better understanding.
• Provide training to staff and customers.
• Carry out after-sales support like troubleshooting.

Skills

Team player

Fast learner

Ability to work independently

Education

Diploma/Degree in Information Technology/Computer Science/Electrical/Electronic

Tools

CCTV

Door Access products

Solar products

Job description

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at [phone] or email resume to [e-mail]