Technical Program Manager - Customer Solutions & Projects

AFL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A company in the telecommunications sector located in Singapore is seeking a Project Coordinator to manage customer accounts and support solution delivery. The ideal candidate should possess a Bachelor’s degree in Engineering or IT, along with 1–3 years of relevant experience in project coordination or customer support. Strong communication skills, an analytical mindset, and the ability to adapt to changing customer needs are essential for this role. This position offers opportunities for professional growth and the chance to work in a collaborative environment.

Qualifications

• Fluent in English with cross-cultural communication skills.
• 1–3 years of experience in project coordination or customer support.
• Basic understanding of project management tools.

Responsibilities

• Assist in managing customer accounts and ensuring smooth communication.
• Support technical solution delivery with engineering teams.
• Track project progress and maintain timelines.
• Provide timely support for customer inquiries.

Skills

Communication skills

Analytical mindset

Project management principles

Customer support experience

Ability to learn quickly

Education

Bachelor's degree in Engineering or IT

Job description

A company in the telecommunications sector located in Singapore is seeking a Project Coordinator to manage customer accounts and support solution delivery. The ideal candidate should possess a Bachelor’s degree in Engineering or IT, along with 1–3 years of relevant experience in project coordination or customer support. Strong communication skills, an analytical mindset, and the ability to adapt to changing customer needs are essential for this role. This position offers opportunities for professional growth and the chance to work in a collaborative environment.