Senior Technical Officer / Quarantine

National Parks Board; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

A governmental agency for environmental conservation in Singapore seeks a dedicated animal care assistant at the Animal Quarantine Centre. You will handle daily operations, ensuring the care of quarantined dogs and cats, assist veterinarians, and manage inventory for animal care. The ideal candidate has experience with animals, provides exceptional customer service, and is motivated and willing to work during weekends. This role is pivotal in fostering a harmonious environment in our City in Nature.

Qualifications

• At least 1 year working experience involving animals.
• Comfortable in handling dogs and cats.
• Highly self-motivated team player with a positive personality.
• Willing to learn new system applications.

Responsibilities

• Assist with the daily operations of the Animal Quarantine Centre.
• Daily care of quarantined animals including feeding and exercise.
• Assist veterinarians with procedures and emergencies.
• Manage inventory and maintain quality care.

Skills

Veterinary Technology

Veterinary Clinical Science

Veterinary Bioscience

Customer service

Professional communication

MS Office proficiency

Job description

What the role is

The Animal & Veterinary Service (AVS), a cluster of NParks, safeguards the health and welfare of animals through comprehensive and integrated programmes and works closely with partners in the veterinary and animal-related industries to strengthen capacities and enhance competencies in animal health and welfare. It is the main touch‑point on animal and veterinary matters in Singapore and the first responder for all animal‑related feedback. It also conducts public education and engagement programmes to foster a humane and gracious society for all, where pet owners, communities, and animals co‑exist in greater harmony within_NORMALBOXHEREour City in Nature.

What you will be working on

You will be assisting with the daily operations of the Animal Quarantine Centre (AQC) to ensure that it runs smoothly. Duties include:

• Daily care of quarantined dogs and cats and upkeep of the kennels and catteries (e.g. feeding, walking of dogs for exercise and toileting, carrying out daily checks of quarantine animals and report observations to veterinarians, etc.)
• Assist veterinarians in procedures involving handling of the quarantined animals (e.g. physical examination), administration of medications and emergencies)
• Veterinary nursing and biosurveillance sampling activities
• Engaging and attending to customers on queries relating to the facility and care of quarantine animals.
• Coordinate with contracted companies for maintenance of AQC to ensure works are delivered on time and of sufficient quality (e.g. cleaning, building maintenance pest control, etc.)
• Inventory and fixed assets management (e.g. ensuring adequate stocks of pet food, cat litter, vaccines, husbandry, veterinary equipment and preventative maintenance of assets etc)
• Other administrative duties such as record keeping for Quarantine Management System and preparation of quarantine certificates.

What we are looking for

• Areas of study in Veterinary Technology, Veterinary Clinical Science or Veterinary Bioscience
• At least 1 year working experience involving animals
• Comfortable in handling dogs Siy and cats
• Possess high quality customer service, professional communication skills and able to work in a fast paced environment
• Highly self motivated team player, energetic with positive personality
• Proficient in MS Office and willing to learn new system applications
• Required to work on weekends and public holidays based on roster

Office location - Animal Quarantine Centre, 2 Jalan Lekar, Singapore 698919

Only shortlisted candidates will be notified.

At the National Parks Board (NParks), we take pride in conserving our natural heritage and enhancing green spaces for all to enjoy in our City in Nature. We have a multi-talented and highly passionate team that is driven by the goal to create a unique world‑class living environment through excellence in biodiversity conservation, greenery and recreation, and veterinary care in partnership with the community. If you share our love for nature and animals, and our zest for innovation and continuous learning, we have the perfect working environment for you.