Technical Consultant

ACA PACIFIC TECHNOLOGY (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

A leading company in technology solutions is seeking a Network Engineer to provide technical support and consultancy for networking solutions. This role includes presales activities, on-site expertise, and ensuring the delivery of quality outcomes. Candidates should possess a relevant degree or diploma, and those with a minimum of 2 years’ experience, along with CCNA certification, will be preferred.

Qualifications

• Fresh graduates are welcome.
• Minimum of 2 years’ experience as a Network Engineer.
• CCNA or equivalent certification is preferred.

Responsibilities

• Provide technical consultancy and support for networking solutions.
• Engage in presales activities and solution design.
• Handle incident response and routine maintenance.

Skills

Troubleshooting

Communication

Presentation

Education

Diploma or Degree in Information Technology

Relevant IT certifications

Job description

Job Description:

• Provide technical consultancy and support to internal sales teams, partners, and customers for networking solutions.
• Engage in presales activities including requirements gathering, solution design, implementation planning, testing, and deployment.
• Act as an on-site subject matter expert, addressing and resolving customers' technical requirements effectively.
• Handle technical operations such as incident response, issue escalation, and routine maintenance with a high level of professionalism.
• Ensure timely delivery of quality outcomes during both on-site engagements and post-deployment phases, in alignment with project scope and objectives.

Requirements:

• Diploma or Degree in Information Technology, Computer Engineering, or related fields; relevant IT certifications are an advantage.
• Fresh Graduate are welcome too
• CCNA or equivalent certification is preferred.
• Minimum of 2 years’ experience as a Network Engineer or in a similar role.
• Troubleshooting skills in resolving network-related incidents.
• Hands-on with switching, routing, and wireless LAN (WLAN) technologies.
• Excellent interpersonal, communication, and presentation skills