TCM Massage Therapist

Herbal Abode TCM Clinic; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A healthcare clinic in Singapore seeks a dedicated individual to work with physicians in developing treatment plans and providing excellent customer service. The ideal candidate should have experience in the retail or healthcare industry, possess relevant qualifications, and be passionate about traditional Chinese medicine. Responsibilities also include monitoring patient recovery and maintaining cleanliness in the clinic.

Qualifications

• 1–2 years sales experience in the retail/healthcare industry.
• Experience in healthcare/clinic/massage and spa settings is a plus.
• Must possess relevant beauty and service-related qualifications.
• Ability to start immediately is preferred.
• Passion for TCM or the healthcare industry is a must.
• Proactive, enthusiastic, independent, and compassionate attitude.
• Excellent interpersonal and communication skills.

Responsibilities

• Develop treatment plans with physicians for patients.
• Monitor patients’ treatments and help achieve desired results.
• Educate patients on the clinic's products and services.
• Provide excellent customer service and build relationships.
• Maintain cleanliness of treatment rooms and equipment.
• Perform ad hoc duties as assigned.

Skills

Sales experience in retail/healthcare

Adaptability in fast-paced environments

Interpersonal and communication skills

Customer-focused

Self-motivated and service-oriented

Passion for TCM

Education

Relevant beauty and service-related qualifications (CIDESCO/CIBTAC/WSQ/ITEC)

Job description

Job Responsibilities

• Work with physicians to develop suitable treatment plans for every patient.
• Connect with patients, follow‑up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Educate patients about the clinic's products and services effectively.
• Deliver top‑note customer service and build sustainable relationships with patients.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Undertake any other ad hoc duties as assigned by Clinic Managers from time to time.

Job Requirements

• Preferably at least 1–2 years sales experience in the retail/healthcare industry.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service‑related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry.
• Able to adapt quickly to situations and comfortable working in a fast‑paced environment.
• Customer‑focused, Self‑motivated, sales and service‑oriented.
• Proactive, Enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player and possess excellent interpersonal and communication skills.