System Engineer II — Data Center Ops & Incident Resolution

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A tech support organization in Singapore is looking for an IT Support Specialist to provide essential support for Data Center operations. Responsibilities include resolving incidents, acting as a liaison for customers, and implementing system changes. Candidates should possess a minimum Diploma in Computer Science and relevant experience. Familiarity with technologies like Linux, Microsoft Azure Stack, and Active Directory is advantageous. This is a permanent role with competitive salary and allowances, along with shift requirements.

Benefits

Offsite stand-by allowances

Competitive salary

Qualifications

• Minimum 1 year of relevant working experience in IT infrastructure operation.
• Preferably with Microsoft Certification and/or ITIL certification.
• Able to work shifts, including weekends and public holidays.

Responsibilities

• Provide support for Data Center operations.
• Assist Customers in resolving incidents onsite.
• Maintain system configuration and generate administrative records.

Skills

Technical support

Incident resolution

Linux knowledge

Network troubleshooting

Customer service

Education

Minimum Diploma in Computer Science or equivalent

Tools

Microsoft Azure Stack

Active Directory/DNS

Commvault Backup and Recovery

Symantec Endpoint Protection

Job description

A tech support organization in Singapore is looking for an IT Support Specialist to provide essential support for Data Center operations. Responsibilities include resolving incidents, acting as a liaison for customers, and implementing system changes. Candidates should possess a minimum Diploma in Computer Science and relevant experience. Familiarity with technologies like Linux, Microsoft Azure Stack, and Active Directory is advantageous. This is a permanent role with competitive salary and allowances, along with shift requirements.