Support Engineer (Technical) - Medical Imaging

Talent Trader Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in medical imaging is seeking a Technical Support Specialist to provide customer support and troubleshoot issues with medical imaging systems. This role involves collaboration with teams to ensure customer satisfaction and the maintenance of technical documentation. Candidates should have a diploma in Mechanical or Electrical Engineering and relevant experience in the medical field.

Qualifications

• Min Diploma in Mechanical / Electrical Engineering or equivalent.
• At least 1 year related working experience in Medical / Healthcare / Laboratory.
• Able to commit standby and travel if required.

Responsibilities

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop solutions.

Skills

Technical support

Troubleshooting

Customer service

Documentation

Training

Education

Diploma in Mechanical / Electrical Engineering

Job description

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/medical imaging
• product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [e-mail]

EA License No: 13C6305

Reg. No.: R1981808

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy.