Support Engineer

Qualcomm; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading semiconductor firm in Singapore is looking for a Support Engineer who will assist in hardware support and troubleshoot semiconductor manufacturing tests. Candidates should have at least 2 years of relevant experience, hands-on expertise with test equipment, and strong communication skills. The job requires collaboration with engineers and suppliers, ensuring efficient operations in testing environments. An educational background in engineering is preferred, along with problem-solving capabilities and innovative thinking.

Qualifications

• 2+ years of experience in Test Semiconductor manufacturing environment.
• Hands-on experience on Test Equipment like Hontech and Eclipse handlers.
• Strong understanding of handler capability and test setup.

Responsibilities

• Support testing devices based on instructions from Test Engineers.
• Co-work with handlers and TCU suppliers.
• Contribute to innovation and efficiency in the role.

Skills

Troubleshooting

Communication skills

Component soldering

Education

Diploma in Engineering

Bachelor’s degree in relevant field

Tools

Test Equipment

Handler kits

Job description

Qualcomm Global Trading Pte. Ltd.

Job Area: Engineering Services Group, Support Engineering

General Summary

We are looking for a Support Engineer who will be able to support our Hardware support. The candidate should have exposure in Test Semiconductor Manufacturing Environment especially on Final test environment with at least 2 years working experience working on different handler and handler kit set up. Experience in troubleshooting and ability to resolve test setup is required. The candidate should have at least hands‑on experience on any of the following Test Equipment: Hontech (Non‑ATC/ ATC, Tri‑temp) as well as Eclipse Hot/ Ambient and Eclipse Tri‑temp ATC handlers.

A good communication skill is required as the job will require communicating with Engineers and generating reports. Hands on experience to qualify handler kits and good knowledge and understanding handler capability, assessing if the handler selected by PTE during handler kit request is acceptable or not. Counter proposing and guiding the PTE team to correct handler model and plan for handler upgrade is a crucial skill needed for this position.

Responsibilities

The position will call for Line sustaining support in both Test floor and Engineering Laboratory. The support will include helping in testing devices based on the instructions from Test Engineers. Co‑working with handlers, TCU suppliers, is crucial requirement for this position. Innovation and efficiency is added scope for this job function apart from day‑to‑day workload.

Requirements

Diploma in Engineering preferably Electrical/electromechanical Engineering.

Minimum of 2 years' experience in Test Semiconductor manufacturing environment.

Preferably with hands‑on experience on component soldering.

Minimum Qualifications

• Bachelor’s degree and 1+ year of Support Engineering or related work experience.
• Associate’s degree and 2+ years of Support Engineering or related work experience.
• High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.
• Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.

Equal Opportunity Statement

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability‑[e-mail]. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able to participate in the hiring process.

Contact

For more information about this role, please contact Qualcomm Careers.