Supervisor

LS 2 MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning service management firm is seeking a Supervisor to oversee multiple teams of cleaners in Singapore. This role includes training staff on service standards, planning work schedules, and ensuring compliance with safety and cleaning procedures. The ideal candidate should have relevant supervisory experience and the ability to solve operational problems effectively. Applicants must be Singaporean or Permanent Residents only.

Qualifications

• Experience in supervising cleaning teams.
• Knowledge of cleaning procedures and workplace safety.

Responsibilities

• Supervise multiple teams of cleaners across various projects.
• Train cleaners and team leaders on service standards.
• Assist in planning work schedules and manpower deployment.
• Monitor compliance with cleaning procedures and safety standards.
• Implement plans to enhance work processes and service quality.
• Handle customer complaints and feedback effectively.

Job description

• Supervise multiple teams of cleaners in multiple cleaning projects
• Train cleaners and team leaders on service standards and provide help and guidance when necessary
• Assist in planning work schedules and deployment of manpower
• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications
• Implement operation plans to improve work processes and service quality
• Interact and handle complaints and feedback and build relationships with customers
• Check cleaning equipment condition
• Monitor cleaning material stock level and re-order materials when needed
• Solve operational problems and make decisions
• Submit daily cleaning report
• Facilitate effective communication and engagement at the workplace

Singaporean and PR only.