Student Support Admin

TEG INTERNATIONAL COLLEGE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore is seeking a dedicated individual to manage student records and handle inquiries. The successful candidate will be responsible for complying with regulatory requirements, answering calls, and maintaining up-to-date student personal files. Additionally, duties include preparing student contracts, assisting with Student Pass applications, and conducting student orientations. An ideal candidate should have a strong commitment to student service and effective record-keeping.

Responsibilities

• Complying with the SSG requirements, TEG Policy and Operation Manuals.
• Answering calls and walk-in enquiries.
• Maintaining the record in Student Management System.
• Conducting student orientation & counselling when required.

Job description

Responsibilities

• Complying with the SSG requirements, TEG Policy and Operation Manuals
• Answering calls and walk-in enquiries
• Be responsible for the up-to-date record keeping of Student Personal files
• Preparing and checking Student Contracts
• Handle in Student Pass Application, Issuance, renewal and cancellation
• Register student to ICA system (SOLAR)
• Handle all ICA application matter
• Conduct Student Surveys
• Reporting to Manager in operational matters as assigned and general filing of operational records
• Maintaining the record in Student Management System
• Conduct student orientation & counselling (when required)
• Monitor & generation of reports on attendance
• Handling students’ enquiries & meet the service standard
• Industrial Attachment coordinator
• Ad hoc duties assigned by Management