Strategy Lead

Prudential plc; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading insurance and financial services firm in Singapore is seeking a professional for a key role in Operations. The candidate will be responsible for designing and implementing strategies that drive operational excellence, managing transformation initiatives, and collaborating across functions. Strong coordination with stakeholders is essential. Experience in operations management and strategic planning is required, as well as the ability to lead and deliver impactful outcomes in a dynamic environment.

Qualifications

• Experience in operations management or transformation initiatives.
• Ability to lead cross-functional teams.
• Strong analytical and strategic thinking skills.

Responsibilities

• Design and implement operations strategies.
• Drive development of budget papers for initiatives.
• Manage portfolio of operations strategic initiatives.
• Support development of operations target operating model.

Skills

Strong coordination and collaboration

Strategic planning

Stakeholder management

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

• The role is a position within Operations centered on designing, implementing, and optimizing key strategies that drive our Operations ambition.
• This position is responsible for shaping end-to-end Operations strategies—from initial definition through to return on investment projections and benefits realization—ensuring measurable strategic impact across the enterprise.

Success in this role requires strong coordination and collaboration with cross-functional stakeholders to align efforts, drive execution, and deliver outcomes that matter.

Operations Transformation Program Governance

• Drive development of budget papers for Operations Transformation Initiatives
• Manage and maintain the portfolio of Operations Strategic Initiatives, including investments, benefits and on-going tracking against plan
• Lead discussions with Finance Business Partners and Transformation office in relation to initiatives
• Own the delivery governance, ensure that risks across the transformation programs are defined and surfaced early at the appropriate forums

Cost to serve

• Support with the build of program including playbook for Operations in Singapore
• Perform as the single point of contact on the cost to serve program from strategic planning to tracking of progress
• Maintain a portfolio view across all transformation and BAU initiatives that deliver returns on the cost to serve

Develop Operations Strategies / Support on POCs

• Support with development of strategies to drive change in the Operations Function across areas such as payments, digital initiatives, system implementations
• Chair workshops as part of strategic initiatives development
• Support on AI and Data initiative Proof of Concepts for the function in collaboration with group colleagues
• Drive development of quarterly and annual strategy papers

Support with development of Operations Target Operating Model

• Collaborate with cross functional senior leadership and teams to define the future state of the organization and key components of the TOM.