Strategic Events and Client Relations Manager

TRITON AI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic events and hospitality group in Singapore is seeking a Strategic Events & Guest Relations Manager to lead event sales and enhance the guest experience across unique dining concepts. Successful candidates will excel in customer engagement and relationship-building, with responsibilities including developing sales strategies, managing events from planning to execution, and maintaining strong client relationships. This role offers comprehensive benefits including wellness coverage and exclusive dining privileges.

Benefits

Comprehensive medical and dental benefits

Exclusive dining privileges

Birthday leave

Career advancement opportunities

Creative, supportive culture

Qualifications

• Strong customer service background, preferably from premium service industries.
• Experience in guest engagement, events, or sales.
• Highly organised and able to manage multiple projects.

Responsibilities

• Develop and execute sales strategies to increase event bookings.
• Build and maintain strong relationships with VIP clients and corporate partners.
• Manage the full event lifecycle from planning to execution.

Skills

Customer engagement

Relationship-building

Event planning

Sales strategies

Communications

Budgeting

Job description

Overview

If you’re passionate about creating memorable experiences and thrive in client-facing environments, this is an exciting opportunity to transition into a dynamic career at the intersection of events, hospitality, and business development within the F&B lifestyle sector.

Our client is seeking a Strategic Events & Guest Relations Manager to lead event sales, deepen client partnerships, and elevate the guest experience across a collection of unique and fast-growing dining concepts. This role is ideal for individuals with strong customer engagement backgrounds who enjoy relationship-building, planning, and crafting impactful moments.

Why Join Our Client

Step into a role where your talent for service excellence is truly valued. Enjoy meaningful benefits designed to support your well-being and growth:

• Wellness & Medical Coverage – Comprehensive medical and dental benefits for peace of mind
• Exclusive Dining Privileges – Special staff rates across a portfolio of lifestyle and dining concepts
• Birthday Leave – A dedicated day off to celebrate you
• Career Advancement – Be part of a forward-thinking, expanding group with exciting new openings
• Creative, Supportive Culture – Work alongside passionate teams who value innovation, collaboration, and genuine hospitality

Key Responsibilities

• Develop and execute sales strategies to increase event bookings and revenue growth
• Present and showcase venues through personalised walkthroughs and tailored proposals
• Partner closely with culinary and operations teams to create bespoke menus, concepts, and guest experiences
• Build and maintain strong relationships with VIP clients, corporate partners, and returning guests
• Serve as the main host and point of contact for events, ensuring exceptional execution from pre-planning to event day
• Produce engaging sales collateral such as brochures, digital mailers, and social media content
• Manage full event lifecycle — from initial inquiry through post-event follow-up
• Maintain and enhance CRM/event databases to track preferences, history, and spending behaviour
• Review sales reports and forecasts to identify trends, gaps, and new revenue opportunities
• Explore strategic partnerships and marketing initiatives based on market insights and audience behaviour

Key Requirements

• Candidates with strong customer service backgrounds from premium service industries are highly encouraged to apply, especially those passionate about hospitality, F&B, and events
• Experience in guest engagement, premium service delivery, events, or sales
• Confident, polished communicator who builds strong rapport with clients and internal teams
• Proficient in budgeting, forecasting, and monitoring event profitability
• Highly organised, resourceful, and able to manage multiple projects simultaneously
• Deep commitment to service excellence and creating outstanding guest interactions

If you are ready to channel your service expertise into a dynamic role that blends business development, guest relations, and creative event management, we would love to hear from you.

Interested candidates can forward their CVs in MS Word format to [e-mail]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661