Sr Executive / Asst Manager / Manager, Clinical Service Planning

Tan Tock Seng Hospital; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Senior Executive, Assistant Manager, or Manager for Clinical Service Planning. This role involves leading discussions on emergency care models, developing clinical strategies, and working closely with stakeholders to translate service plans into physical designs. Ideal candidates have a recognized Bachelor's degree and at least 8 years of relevant experience, preferably in healthcare operations, with excellent planning and communication skills.

Qualifications

• At least 8 years of relevant working experience.
• Degree in healthcare or biomedical sciences is a plus.
• Experience in healthcare operations preferred.
• Proficient in English for documentation and presentation.

Responsibilities

• Lead discussions on emergency care model redesign.
• Develop clinical service strategy aligned with future care models.
• Engage with government on business case and service plans.

Skills

Planning

Analytical skills

Critical thinking

Written communication

Data analysis

Project management

Stakeholder engagement

Teamwork

Problem-solving

Adaptability

Education

Recognised Bachelor's degree

Tools

Data analysis software

Presentation software

Job description

Sr Executive / Asst Manager / Manager, Clinical Service Planning

Institution: Tan Tock Seng Hospital

Family Group: Administration

SENIOR EXECUTIVE/ ASSISTANT MANAGER/ MANAGER

CLINICAL SERVICE PLANNING

We aim to provide timely, high quality and definitive care and a restorative healing environment for our patients, so they can return to health and doing the things they love. We believe in the power of partnerships and the value of working with our primary and community care partners to deliver patient-centric care. We want someone who thinks beyond the job offered – someone who knows that this position can be a unique opportunity to shape the future of healthcare.

JOB DESCRIPTION

You will be part of a dynamic start-up team in TTSH to plan, design, develop and construct new patient-centric healthcare facilities under the auspices of Phase 2 of HealthCity Novena Masterplan of TTSH. The scope of Phase 2 of HealthCity Novena Masterplan spans facilities across the Novena campus, which includes a short-stay hospital, elective surgical facilities, specialist outpatient clinics, Emergency Department and staff offices. You will lead and/ or facilitate discussions with clinical stakeholders to redesign the model of emergency care, ensuring that patients’ needs are effectively triaged and managed from the front door. You will work in consultation with the clinicians to plan and develop the clinical and supporting services in the Emergency Department, and to translate these service plans into the physical design and infrastructure requirements of the facility. This entails:

• Planning and executing the clinical service strategy for emergency care in line with future models of care while focusing on new paradigms in a post-COVID-19 environment.
• Co-leading the secretariat team to support assigned Committees led by Senior Management and its supporting Workgroups.
• Working with the core team and key stakeholders to develop a detailed business case proposal.
• Fronting engagements with government and other external agencies on issues pertaining to the conceptual model, business case and service plans.

Note: This is not a Facilities Development or Engineering role.

JOB REQUIREMENTS

• Recognised Bachelor's degree in any discipline with at least 8 years of relevant working experience
• Degree in healthcare or biomedical sciences will be an advantage but not a requirement
• Relevant working experience in healthcare or operations preferred
• Excellent planning, analytical and critical thinking skills
• Excellent written skills (English), especially in paper and minute writing as well as oral communications and presentation skills
• Proficient with data analysis and presentation software to prepare presentations comprising clear and concise messaging with visually appealing infographics
• Strong project management skills and ability to prioritise multiple projects and work effectively under tight deadlines
• Ability to work under pressure and thrive under challenging conditions
• Self-motivated and strong problem-solver
• Strong team player and demonstrated ability to engage multiple stakeholders at all levels
• Dedicated and willing to go the extra mile to see things through

• Candidates with less than the requisite working experience may be considered for alternative positions commensurate with experience.