Spa & Wellness Branch Manager - Lead Ops, Growth & Brand

JIA LE BEAUTY PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A beauty and wellness company in Singapore is looking for an experienced Outlet Manager to oversee daily operations and ensure service excellence across branches. The role involves developing standard operating procedures, managing branch performance, and driving marketing efforts. Candidates should possess strong leadership and communication skills, with a background in the beauty or hospitality industry preferred. This position offers an opportunity to grow within a dynamic environment.

Qualifications

• Proven experience in management within the beauty, spa, wellness, or hospitality industry.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of sales and marketing is advantageous.

Responsibilities

• Oversee operations of all branches for service excellence.
• Develop and implement SOPs for improved efficiency.
• Monitor financial performance and manage budgets.
• Drive marketing activities to attract new customers.
• Resolve operational issues and handle customer feedback.

Skills

Leadership

Communication

Problem-solving

Multitasking

Education

Diploma/Degree in Business Administration, Hospitality, or related field

Job description

A beauty and wellness company in Singapore is looking for an experienced Outlet Manager to oversee daily operations and ensure service excellence across branches. The role involves developing standard operating procedures, managing branch performance, and driving marketing efforts. Candidates should possess strong leadership and communication skills, with a background in the beauty or hospitality industry preferred. This position offers an opportunity to grow within a dynamic environment.