Solutions Consultant

KONICA MINOLTA BUSINESS SOLUTIONS ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology solutions company based in Singapore seeks a Presales Consultant to lead the Office Solutions team. The role involves crafting innovative solutions, presenting technical expertise to clients, and ensuring customer satisfaction through continuous support. Ideal candidates should possess a degree in IT or Engineering and at least one year of relevant experience. Strong communication and negotiation skills are essential. This position promises exciting challenges and opportunities for career growth in a dynamic environment.

Qualifications

• At least 1 year of relevant working experience.
• Ability to work independently and manage projects effectively.
• Appreciation of technology's role in corporate settings.

Responsibilities

• Develop and provide leading edge services and solutions for customers.
• Demonstrate software solutions based on customer needs.
• Support technical assistance and training as required.
• Lead technical presentations and workshops.
• Design Solutions Architecture tailored to client needs.

Skills

Interpersonal skills

Analytical skills

Communication skills

Project management

Negotiation skills

Education

Degree/Diploma in Engineering, Computer Science or IT

Job description

Area of Responsibility

Presales Consultant is an important role KM’s Office Solutions team. In Singapore, we pride ourselves and our strength to WIN over competition has always been our strength in differentiating from the competition with Office Solutions and also WINNING deals with the winning propositions from Office Solutions. The candidate’s main responsibility is to lead office solutions fact finding, proposals and presentation requirements in collaboration and support to the sales leaders and sales reps.

Essential Job Functions

1. Develop and provide leading edge services, solutions and offerings which meet customers’ needs based on current and emerging technologies or business trends with company’s products (along with those from third parties where necessary) by understanding customers’ needs in office environment and providing consultative technical expertise on business solutions
2. Demonstrate software solutions and articulate the benefits of solutions, e.g. technical benefits for technical audiences, business benefits for commercially oriented audiences
3. Interface and work with both internal and external parties to deliver solutions i.e. change how companies work and not just selling a product
4. Support business activities and project implementation by providing direct technical assistance including technical support and training when required
5. Lead technical presentations, solution workshops, and proof-of-concepts.
6. Design Solutions Architecture with simple design and complex clustering & high availability architecture with application failover or leveraging customer infrastructure.
7. For career growth, technical involvement along with BDSG for Managed IT Services and Infrastructure (endpoint management, RMM tools, backup, security, cloud migration, networking and etc)
8. Drive continuous improvement and ensure customer satisfaction through post-deployment support and review
9. Any other duties assigned by Management from time to time

Requirements

• Degree/Diploma in Engineering, Computer Science or IT
• At least 1 year of relevant working experience
• Strong interpersonal, analytical and communication skills
• Good project and organisation skills and able to work independently
• Excellent negotiation skills
• Appreciates technology and how technology can help corporate customers overcome challenges at work with technology