Solution Sales Expert SAP Customer Experience Malaysia

SAP SE; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading software company in Singapore is looking for a Solution Sales Expert for SAP Customer Experience (CX) to drive revenue growth across Southeast Asia. The role involves developing sales strategies, building relationships, and collaborating with partners to enhance customer experience. Ideal candidates will have over 5 years of experience in solution sales with expertise in SAP CX, strong communication skills, and a relevant educational background. This position offers a collaborative culture focused on growth and inclusion.

Benefits

Great benefits

Continuous learning opportunities

Collaborative team environment

Qualifications

• 5+ years in solution sales with expertise in SAP CX or CRM enterprise software.
• SEA market experience preferred.
• Ability to manage complex sales cycles and work autonomously.

Responsibilities

• Develop and execute sales strategies to meet revenue targets for SAP CX in SEA.
• Conduct presentations and demonstrations to highlight SAP CX solutions.
• Build and maintain relationships with key decision-makers.
• Collaborate with SAP ecosystem partners to enhance market reach.
• Forecast revenue accurately and track sales progress.

Skills

Strong communication

Negotiation

CRM proficiency

Education

Bachelor's degree in Business, Marketing, IT, or related field

MBA or SAP certifications

Job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We build across 20 industries and 80% of global commerce. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We enable you to bring out your best

Our culture is focused on collaboration and a shared passion to help the world run better. We build the foundation for tomorrow, embrace differences, value flexibility, and align to purpose-driven and future-focused work. A highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for you to choose from.

Solution Sales Expert – SAP Customer Experience (CX) – Southeast Asia

Based in Singapore, you will drive revenue growth by providing strategic SAP CX solutions (Commerce, Sales, Marketing, Customer Data, and Service) that support clients' digital transformation goals. Focus on business development across the SEA region, working closely with internal teams and partners to deliver exceptional customer experiences.

Key Responsibilities

• Sales Strategy & Execution: Develop and execute sales strategies to meet revenue targets for SAP CX in SEA. Identify new business opportunities and manage existing accounts.
• Solution Expertise: Serve as a trusted advisor, conducting presentations and demonstrations to highlight the value of SAP CX solutions aligned to clients' needs.
• Relationship Management: Build and maintain relationships with key decision-makers, ensuring successful solution deployment and customer satisfaction.
• Partner Collaboration: Work with SAP ecosystem partners to co-drive opportunities and enhance market reach.
• Sales Operations: Forecast revenue accurately, track sales progress, and maintain CRM data for pipeline visibility.

Qualifications

• Experience: 5+ years in solution sales, with expertise in SAP CX or CRM enterprise software. SEA market experience is preferred.
• Education: Bachelor’s degree in Business, Marketing, IT, or a related field; MBA or SAP certifications are a plus.
• Skills: Strong communication, negotiation, and CRM proficiency, with the ability to manage complex sales cycles and work autonomously.

Bring out your best

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. We evolved to a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We win with inclusion

Our culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP believes we are made stronger by the unique capabilities and qualities that each person brings, and we invest in our employees to inspire confidence and help everyone realize their full potential. Unleashing all talent creates a better world.

Equal Employment Opportunity

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to [e-mail].

EEO Statement

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Background Verification

Successful candidates might be required to undergo a background verification with an external vendor.

Compliance Notice

Please note that any violation of these guidelines may result in disqualification from the hiring process.