Software Developer - JM

DCI CONSULTANTS PRIVATE LIMITED; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A technology consulting firm in Singapore is seeking a Software Developer to enhance their educational technology platforms. The ideal candidate will possess a Bachelor's in Computer Science, with 1 to 3 years of experience in professional software development. Responsibilities include overseeing platform functionality, managing cloud deployment, and ensuring service delivery. The role requires strong collaboration skills, proficiency in various programming languages, and the ability to lead complex projects effectively. Competitive compensation and a supportive working environment are offered.

Qualifications

• 1 to 3 years of hands-on experience in IT project management and professional software development.
• Demonstrated proficiency in analytical thinking and object-oriented design principles.
• Extensive development experience utilizing one or more Object-Oriented Languages.
• Competence in database management across platforms.
• PMI Project Management Professional (PMP) or Prince 2 certification required.

Responsibilities

• Identify and resolve customer issues while collaborating with end-users and stakeholders.
• Oversee the development and troubleshooting of platform functionalities.
• Deploy and manage applications using AWS or cloud services.
• Develop automation scripts for enhancing platform functionality.
• Collaborate with QA teams during the testing process.

Skills

Mentoring

Service Management

Technical Support

Quality Assurance

JavaScript

HTML5

Project Management

Delivery Optimisation

Cloud Services

Education

Bachelor’s in Computer Science

Tools

PHP

ASP.NET (C#)

MySQL

MS SQL Server

MongoDB

AWS

Google Cloud

Outsystems

UIPath

Job description

Roles & Responsibilities

This position involves identifying customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. Collaborating closely with customers, partners, and vendors to create a cutting‑edge learning ecosystem. The Software Developer is responsible for demonstrating a deep understanding of the learning platform and staying updated with new learning technologies to provide informed recommendations. This role requires a blend of technical expertise and innovative thinking to ensure the platforms meet the evolving needs of users and stay at the forefront of educational technology advancements.

Key Accountabilities / Responsibilities

The primary roles of the Software Developer are to:

Service Management

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service.
• Maintaining high performance levels for service–related processes and implementing improvement activities wherever necessary.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post‑incident reviews.
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
• Developing a deep understanding of projects to gain insights into the scope of service delivery.
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.
• Analysing third‑party as well as internal processes and creating strategies for service delivery optimisation.

Platform Development and Troubleshooting

• Overseeing the development of new functionalities and troubleshooting existing features on the company’s platforms.
• Assist customers with functionality issues and provide technical support as needed.
• Perform regular maintenance on customer platforms, including upgrading OS, modules, and applications.

Cloud Deployment and Maintenance

• Deploy and manage applications using AWS or equivalent cloud services such as EC2, ECS, EFS, ElasticCache, RDS, and S3.
• Ensure regular updates and maintenance tasks are performed efficiently.

Automation Development

• Develop and maintain automation scripts and workflows to enhance platform functionality, streamline processes, and improve efficiency across various aspects of the development lifecycle.
• Collaborate with cross‑functional teams to identify opportunities for automation and develop solutions that address business needs and technical requirements.
• Design and implement automated testing frameworks and procedures to ensure the quality and reliability of software applications.

Technology Integration and Solution Design

• Research and acquire new and cutting‑edge technologies to enhance platform capabilities.
• Transform design concepts into concrete solutions by collecting business and system requirements, writing specifications, and developing project schedules and rollout plans.
• Deliver solution designs and proof of concepts (POCs) as needed.
• Ensure long‑term architectural and performance strategies are considered in all design and coding solutions.
• Write clean, efficient code and complete thorough documentation and unit tests for systems and applications.
• Convert project specifications and procedures into detailed logical flow charts for coding.

Quality and Performance Optimisation

• Collaborate with Quality Assurance (QA) teams during the testing process and review QA documentation to ensure high quality deliverables.
• Develop, maintain, and follow design and development standards and documentation.
• Plan, develop, test, and implement software upgrades and new features.
• Participate in regular reviews and retrospectives to continuously improve development processes and outcomes.
• Participate in incident response and postmortem activities to identify and address the root causes of issues and prevent future occurrences.
• Continuously monitor and optimise platform performance to ensure fast, reliable, and scalable solutions.
• Implement and adhere to security best practices in all development and deployment activities to protect customer data and platform integrity.
• Recommend methods of improvement and ensure that actions are implemented on time for service delivery upgrades.
• Lead personnel management, including staff recruitment, performance assessment, training, and mentoring.

A successful candidate must be able to:

• Collaborate effectively with IT & HR business partners, Technical Project Managers, Development & infrastructure teams to define and deliver customised solutions for the learning platform.
• Lead the efficient and successful delivery of large, complex projects, ensuring they are completed on time and within budget.
• Proactively identify potential bottlenecks, provide effective escalation management, and strike a balance between business needs and technical constraints.
• Identify, assess, track, and mitigate issues and risks at various levels, ensuring they are addressed promptly to minimise impact on project timelines and objectives.
• Create, maintain, and communicate project information to stakeholders, keeping them informed and engaged throughout the project lifecycle.
• Foster effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities, driving towards common project goals and objectives.

Job Specifications

Education

Bachelor’s in Computer Science, Computer Engineering, Information Systems, or other technical related degree.

Experience

• 1 to 3 years of hands‑on experience in IT project management and professional software development, with consideration for recent graduates eager to enter the field.
• Demonstrated proficiency in analytical thinking and object‑oriented design principles.
• Extensive development experience utilising one or more Object‑Oriented Languages.
• Proficiency in software development using PHP, ASP.NET (C#), HTML5, CSS3, and JavaScript.
• Competence in database management across platforms including MySQL, MS SQL Server, and MongoDB (optional).
• PMI Project Management Professional (PMP), Prince 2 certification.
• Experience in deploying and managing AWS/Google Cloud Linux or Windows instances.
• Experience with Outsystems or UIPath is a plus.

Working Location: Central

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Tell employers what skills you have

• Mentoring
• RDS
• ASP.NET
• Troubleshooting
• Service Management
• Quality Assurance
• Architectural
• VIP
• Escalation Management
• JavaScript
• HTML5
• Project Management
• Delivery Optimisation
• Cloud Services
• Service Delivery
• Technical Support