Social Worker (Crest Team)

FILOS COMMUNITY SERVICES LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community service organization in Singapore seeks a proactive leader to oversee service delivery and training for volunteers. The ideal candidate will manage programmes, conduct outreach initiatives, and support clients facing mental health challenges. Applicants should have a relevant social work degree and experience in volunteer management. This role requires collaboration with various stakeholders and the ability to work independently. A passion for community work is essential. Please send your CV with expected salary.

Qualifications

• Knowledge in programme implementation and volunteer management.
• Experience in case management and community work preferred.
• Ability to work effectively with diverse groups.

Responsibilities

• Lead service delivery and training for volunteers.
• Collaborate to develop volunteer recruitment and training strategies.
• Coordinate care plans for clients facing mental health issues.
• Conduct outreach to promote mental health awareness.
• Train volunteers on roles and responsibilities.

Skills

Programme implementation

Volunteer management

Training

Case management

Community work

Organisational skills

Proficiency in MS Office

Presentation skills

Education

Grad Diploma/ Degree in Social Work

Job description

Job Summary

Provide leadership and oversee service delivery, training for volunteers according to programme objective in accordance to ethical and legal guidelines.

Key Responsibilities Areas

• Work closely with Team Leads to identify potential clients who are in recovery, in line with programme requirements.
• Collaborate with the CREST Team Lead to develop and operationalise strategies for volunteer recruitment, training design, budget planning, programme implementation and evaluation.
• Provide care coordination by developing and monitoring care plans, referrals and follow-ups for clients and caregivers at risk of mental health issues and dementia.
• Plan and conduct community outreach and screening activities, including community mapping, to promote mental health awareness and early identification of mental illness and dementia.
• Plan and organise cognitive stimulation activities and programmes to support individuals at risk of cognitive decline, mental health conditions and dementia.
• Coordinate and match volunteers with clients to foster social connectedness through befriending.
• Plan and conduct training for volunteers on their roles and responsibilities, including identifying red flags and mental health symptoms.
• Network with relevant stakeholders to promote the services and interests of Filos Community Services.
• Ensure proper documentation of volunteer visits and sessions to meet programme KPIs.
• Prepare monthly administrative reports in accordance with service requirements and maintain accurate client and volunteer databases.
• To undertake duties assigned by the Executive Director, Head and Team Leads.

Requirements

Experience

• Knowledge and experience in programme implementation, volunteer management and training.
• Experience in case management, group work and community work will be an advantage.
• Experience and/or knowledge in working with clients facing mental health challenges, Person‑Centred Care and recovery approaches will be an advantage.
• Strong organisational skills, highly motivated and service‑oriented with a passion for community work.
• Ability to work independently as well as collaboratively within a team.
• Good administrative and computer skills, with proficiency in MS Office.
• Self‑motivated, resourceful and personable.
• Ability to work effectively with a diverse group of clients, volunteers and stakeholders.
• Confident in delivering presentations and conducting training for volunteers and stakeholders.

Qualifications

Grad Diploma/ Degree in Social Work

Others

Required travelling to different locations within service boundary.

Please send in your CV with expected salary to [e-mail]