Social Work Associate

National Healthcare Group Polyclinics; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A healthcare organization in Singapore is looking for a compassionate Social Work Associate to support adolescent patients and their families. This role involves mental health assessments, coordinating with multidisciplinary teams, and administrative management. The ideal candidate will have experience with adolescents and possess strong interpersonal skills, as well as a passion for making a positive impact in healthcare.

Qualifications

• 4+ years of experience working with adolescents preferred.
• GCE 'A' level with a pass in English and Mathematics required.

Responsibilities

• Connect with adolescent patients and caregivers.
• Administer mental health assessment tools and evaluations.
• Manage inquiries related to adolescent mental health program.

Skills

Diligent

Interpersonal skills

Computer skills

Teamwork

Service-oriented

Education

Certificate/Diploma in community and social services

Job description

What you’ll do as a Social Work Associate (1-Year Contract)!

Institution: National Healthcare Group Polyclinics

Family Group: Allied Health

We are looking for a compassionate individual to connect with adolescent patients and their caregivers. In this role, you will administer structured mental health assessment tools, perform basic biopsychosocial evaluations, and triage / refer the patients to the appropriate multidisciplinary team members. Additionally, you will provide psychoeducation and para-counseling to the patients and their caregivers.

Your responsibilities will also include initiating outreach to adolescent patients visiting the clinic and accompanying the Medical Social Worker on field visits when required. Administrative duties are also a key part of this role, including, managing email and phone inquiries related to the adolescent mental health program, maintaining data and scheduling meetings.

You may be required to support the Medical Social Worker with case management tasks for other patient profiles and projects when required.

Responsibilities

• Administer structured mental health assessment tools and perform basic biopsychosocial evaluations.
• Triage and refer patients to the appropriate multidisciplinary team members.
• Provide psychoeducation and para-counseling to patients and their caregivers.
• Initiate outreach to adolescent patients visiting the clinic.
• Accompany the Medical Social Worker on field visits when required.
• Handle administrative duties: manage email and phone inquiries related to the adolescent mental health program, maintain data, and schedule meetings.
• Support the Medical Social Worker with case management tasks for other patient profiles and projects when required.

Skills crucial to success in this role

• Diligent, flexible and resourceful
• Highly motivated and service-oriented with excellent interpersonal and communication skills
• Able to work independently and as a team
• Willingness to work at a different polyclinic location from time to time
• Patient-focused with a genuine desire to make a difference
• Proficient in Computer skills and Microsoft Office applications
• Ability to thrive in a fast-paced environment
• Passion for a healthcare career and who is inspired to move ahead despite challenges

Preferred Qualifications

• Minimum 4 years of relevant working experience in working with adolescents will be an advantage
• GCE ‘A’ with pass in English and Mathematics
• Certificate/Diploma in community and social services or equivalent will be preferred