Social Work Associate

Club HEAL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community service organization in Singapore is seeking a Social Work Associate to conduct intake and provide support in engaging clients and caregivers. Responsibilities include administrative support for outreach events, data management, and collaborating with social work professionals. Ideal candidates should possess a Diploma in Social Services and have relevant experience in the social service or mental health sector.

Qualifications

• 1-2 years relevant working experience or fresh graduates welcome.
• Experience in Social Service Sector or Mental Health Sector preferred.

Responsibilities

• Conduct intake and referral admin duties.
• Provide support to clients and caregivers through engaging activities.
• Assist in coordinating and planning outreach and engagement events.
• Generate quarterly reports and manage data according to guidelines.

Skills

Ability to engage service users and community partners

Resilience and passion to serve the community

Team player

Proficiency in common software and smartphone apps

Education

Diploma in Social Services

Job description

Roles & Responsibilities

The Social Work Associate is responsible for conducting intake, information, and referral services. He / she would also conduct engagement and preventive activities to the clients and / or caregivers in an individual or group-based setting.

He / She will be working closely with the Social Worker (Team Lead) and Social Worker / Case Worker in the planning and implementation of these activities, as well as monitoring clients’ condition and progress.

He / She also provides the daily administrative and operational support to the team, for the purpose of CREST service development and implementation.

He / She organises the logistics & resources to ensure the smooth running of CREST services. The Social Work Associate may also be involved in coordinating outreach events and activities, where required.

A. Programme Implementation

• Conduct intake and referral admin duties for the CREST Department.
• Conduct needs assessment during first contact, prepare for necessary intervention that includes information and referral and basic counselling services.
• Provide support to clients and / or caregivers through engaging them in meaningful activities such as cognitive stimulation activities or structured activities (e.g. reminiscence, memory, linguistic and other appropriate activities) based on clients’ interest.

B. Administration and Staff Development

• Provide administrative or logistical support to the team in running client-related support and / or other CREST activities.
• Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
• In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance with the CREST programme.
• Store and maintain data and documents, in accordance with the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.
• Coordinate the team training schedule, in consultation with the Social Worker (Team Lead).
• Ensure attendance in training and supervision sessions, where relevant, as part of the staff competency required by the CREST programme.

C. Other Duties

• Prepare the necessary resource material to be provided to clients and caregivers.
• Any other duties, as assigned.

Technical Competencies

• Ability to engage service users and community partners.
• Able to use email, calendar, shared drives as well as common software and smart phone apps.

Core Competencies

• Resilient, passionate to serve the community and a team player.

Qualification background

• Diploma in Social Services
• 1-2 years relevant working experience
• Fresh graduate is welcome to apply

Preferred

• Experience in Social Service Sector or Mental Health Sector