Social Work Assistant / Coordinator (1-year contract)

KK Women's & Children's Hospital; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading healthcare institution in Singapore is seeking a frontline officer to manage day-to-day operations at the reception area. Responsibilities include conducting intake interviews, financial assessments, and serving as a translator during sessions with patients. Candidates must have at least GCE ‘O' Levels and possess excellent customer service and communication skills. Proficiency in Microsoft Office is essential. This is a 1-year contract position.

Responsibilities

• Manage day-to-day operations at the reception area.
• Conduct intake interviews and financial assessments.
• Arrange for appointments and serve as a translator.
• Conduct home visits for patient follow-up.

Skills

Excellent customer service

Communication skills

Ability to speak common dialects

Proficient in Microsoft Office

Education

Minimum GCE 'O' Levels

Job description

Company description:

KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a multi-disciplinary and holistic approach to treatment, and harness the latest innovations and technology for the best medical care possible.

As an academic healthcare institution, KKH believes that world-class clinical training and research are imperative in raising the standard of care. Hence, the Hospital has adopted a culture of innovation as it strives for world-class clinical leadership.

As we continually raise the bar on clinical excellence, we are sensitive to our patients' needs for a pleasant hospital experience - one where they receive seamless service and enjoy the warmth of compassionate care in a healing environment.

Job description:

You will be our frontline officer assigned to manage the day-to-day operations at the reception area. You will conduct intake interviews and financial assessments, arrange for appointments, serve as a translator during medical social workers' sessions with patients as well as conduct home visits to assess and follow-up on counselling sessions for patients. You are responsible for the provision of accurate documentation and statistics.

We are looking for candidates with:

• Minimum GCE ‘O' Levels
• Excellent customer service and communication skills
• Ability to speak common dialects is desirable, though not essential, in order to liaise with the dialect speaking patients and their families
• Proficient in Microsoft Office applications
• 1-year Contract position