Social media livestreamer cum sales consultant

NANYANG HOMELY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A consulting firm in Singapore is looking for a qualified individual to conduct livestream broadcasts in Mandarin and provide study abroad consulting services. Responsibilities include designing programs for customers, maintaining good customer relations, and handling student matters before and after admission. Candidates should possess strong communication skills and be able to work under pressure. Training is available for suitable candidates without prior experience.

Qualifications

• Degree qualified.
• Preferred work experience in the same industry.
• Good communication skills and customer service mindset.
• Ability to work under pressure.

Responsibilities

• Conduct livestreaming broadcasts in Mandarin to promote company services.
• Provide study abroad consulting services according to company standards.
• Design study abroad programs for customers based on their background.
• Follow through on program contracts and monthly performance tasks.
• Maintain customer relations and follow up with leads.
• Arrange visits for parents to properties and educational institutions.
• Handle student matters pre- and post-admission.

Skills

Good communication skills

Customer service minded

Strong learning ability

Education

Degree qualified

Job description

1. 1. Conduct livestreaming broadcast in Mandarin to China audience promoting company’s services

2. Provide customers with related study abroad consulting services in strict accordance with the company's work standards and service processes;

3. Understand the relevant background required of customers who apply to study in Singapore, and design practical study abroad programs for customers;

4. Follow through study abroad programme contract with customers and complete monthly performance tasks;

5. Regularly follow up with leads, maintain good customer relation and other related work;

6. Arrange for parents to visit properties and educational institutions;

7. Handle student matters before and after admission.

Qualifications:

1. Degree qualified

2. Preferred work experience in the same industry. Those without experience but show good aptitude will be trained;

3. Good communication skills, customer affinity, strong learning ability and customer service minded,

4. Able to work under pressure.