Site Reliability Engineer (Component Platform) - TikTok Shop

TIKTOK PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading content e-commerce platform in Singapore seeks software engineers to develop stability solutions for TikTok Shop. This role combines software and systems engineering, requiring expertise in programming languages like Java and C++, along with experience in managing large-scale distributed systems. Candidates should possess a degree in Computer Science and have a strong sense of responsibility and analytical skills. Join a dynamic team committed to innovation and efficiency in the e-commerce space.

Benefits

Inclusive workplace

Innovative work environment

Career growth opportunities

Qualifications

• 5+ years of experience in one or more programming languages.
• Familiar with O&M processes and foundational technologies.
• Expertise in managing large-scale distributed systems.

Responsibilities

• Develop component stability solutions for TikTok Shop.
• Build component metadata and observability capabilities.
• Develop automated monitoring processes for platform efficiency.

Skills

Java

C++

Go

Shell scripting

Python

Analytical skills

Problem-solving skills

Team spirit

Education

Bachelor's or higher degree in Computer Science or related discipline

Tools

MySQL

Redis

MQ

RocksDB

MongoDB

Kubernetes

Docker

Job description

Responsibilities

About the team TikTok Shop is a content e-commerce business utilising international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

Our role combine software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok Shop's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

Responsibilities:

• Provide component stability solutions tailored to real-world business scenarios for TikTok Shop, based on collaboration mechanisms across teams, time zones, and regions.
• Continuously build component metadata and observability capabilities, and improve multi-dimensional observability solutions.
• Develop platform-based, data visualisation, and automated monitoring processes to enhance the efficiency of component operations and maintenance for TikTok Shop platforms.
• Gain deep understanding of e-commerce business to enable risk awareness and governance of components.
• Continuously follow up on the management and optimisation of components in international e-commerce.

Qualifications

Minimum Qualifications:

• Bachelor\'s or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.
• Candidate should have at least 5 years of experience in one or more programming languages (such as Java, C++, Go), or scripting experience with Shell/Python.
• Familiar with component O&M (Operations and Maintenance) processes, and knowledgeable about trends in foundational component technologies.
• Familiar with the architecture of storage and computing components such as MySQL, Redis, MQ, RocksDB, MongoDB, Kubernetes (K8s), Docker, and service mesh technologies.
• Expertise in operating, deploying, and ensuring the high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.
• Strong sense of responsibility, proactive team spirit, and excellent analytical and problem-solving skills.

Preferred Qualifications:

• 3+ years of experience in component O&M or platform development.
• Experience in e-commerce and cloud computing.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\'s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok\'s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\'re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.