SHOP MANAGER

INTEGRITY CONSULTANT AND SERVICES PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A wellness center in Singapore is seeking an experienced operation shop manager to oversee staff, ensure compliance with health standards, and manage daily operations. The ideal candidate will train staff, set service goals, and optimize facility usage. Strong organizational and leadership skills are essential for success in this role.

Qualifications

• Experience in managing operations in a beauty and wellness center.
• Proficiency in staff training and development.
• Strong organizational skills to coordinate schedules and manage budgets.

Responsibilities

• Inform staff of job responsibilities and client service standards.
• Plan and direct healthcare services and programs.
• Monitor operations to ensure compliance with health and safety standards.

Job description

As a beauty and wellness center, we are looking for an experienced operation shop manager. He/she will:

1. Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
2. Plan or direct healthcare services and programs.
3. Train staff in the use or sale of products, programs, or activities.
4. Assess employee performance and suggest ways to improve work.
5. Check beauty and wellness center equipment to ensure proper functioning.
6. Coordinate facility schedules to maximize usage and efficiency.
7. Develop staff service or retail goals and guide staff in goal achievement.
8. Establish budgets and financial goals.
9. Inventory products and order new supplies.
10. Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
11. Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
12. Recruit, interview, or hire employees.
13. Respond to customer inquiries or complaints.
14. Schedule staff or supervise scheduling.
15. Verify staff credentials, such as educational and certification requirements.
16. Develop or implement marketing strategies.
17. Direct facility maintenance or repair.
18. Maintain client databases.
19. Participate in continuing education classes to maintain current knowledge of industry.
20. Schedule guest appointments.
21. Sell products, services, or memberships.