Shipping Executive(Jurong, Shipping Industry)

OAKTREE CONSULTING; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics consulting firm in Singapore is seeking a Customer Service representative to manage customer bookings and ensure accurate processing of shipments. The ideal candidate will have a diploma or degree in Maritime Studies or Logistics, with 1-2 years of relevant experience. Responsibilities include documenting bookings, communicating with customers and shipping lines, and arranging collection of cargo. Please submit your resume to the provided email address.

Qualifications

• 1-2 years of experience in customer service or logistics.
• Proficiency in processing and documenting bookings.
• Ability to communicate effectively with customers and shipping lines.

Responsibilities

• Document and process customer bookings accurately.
• Resolve special shipment requirements with shippers.
• Notify shippers about changes in vessel details.

Skills

Customer service skills

Attention to detail

Communication skills

Education

Diploma/Degree in Maritime Studies/Logistics

Job description

Responsibilities

• 1. Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• 2. Input export job reference.
• 3. Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• 4. Keep Sales Personnel about their bookings.
• 5. Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• 6. After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• 7. Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• 8. Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• 9. Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• 10. Verify vendor’s invoice and close files.
• 11. Other ad-hoc duties as assigned by the supervisor

Qualifications

Diploma/Degree in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experience

Please submit resumes to [e-mail] with the following details in MS Word format:

• - Position applying for
• - Current remuneration
• - Expected remuneration
• - Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.