ServiceNow Software Developer (Corporate IT)

SYNAPXE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A tech firm in Singapore is looking for an experienced ServiceNow Developer to implement and maintain features, manage API integrations, and enhance user experiences. The ideal candidate should have expertise in ServiceNow ITSM modules, JavaScript, and provide support for platform upgrades. Responsibilities include collaborating with stakeholders for requirements and ensuring smooth integration with third-party applications. This role offers the opportunity to work with cutting-edge technology in a dynamic environment.

Qualifications

• Experienced in developing and implementing ServiceNow ITSM modules.
• Skilled in JavaScript for client and server-side development.
• Adept at integrating ServiceNow with various external systems.

Responsibilities

• Implement and maintain ServiceNow features and third-party integrations.
• Support version upgrades on the ServiceNow platform.
• Engage with stakeholders for requirement gathering and user training.

Skills

ServiceNow ITSM modules

JavaScript

REST APIs

SOAP APIs

Integration Hub

Flow Designer

API integrations

Debugging skills

Job description

Role and Responsibilities

• Implementing and maintaining ServiceNow features, and develop, manage third-party integrations with ServiceNow.
• Build and maintain API and flat file integrations in ServiceNow with multiple third-party applications.
• Extend ServiceNow capabilities as per the Customer requirement.
• Support version upgrade in ServiceNow Platform
• Build enhanced User experience features such as Service portal, Mobility etc.
• Engage with stakeholder in collecting requirements, providing OOTB demo, supporting user acceptance testing and user training.
• Recommend and implement automation solutions to streamline for existing modules in ServiceNow.
• Develop new features and customize existing features in ServiceNow based on the customer requirements.
• Create and maintain documentation related to new and existing integrations.
• Support production rollout and release process

Requirements / Qualifications

• Experienced in the development and implementation of ServiceNow ITSM modules, with additional knowledge in SPM and IRM being advantageous.
• Skilled in creating and managing Business Rules, Script Includes, UI Actions, Script Actions, Scheduled Jobs, email scripts, and workflow run scripts.
• Proficient in designing flows using Flow Designer and Integration Hub.
• Competent in ServiceNow client and server-side JavaScript, as well as ServiceNow APIs.
• Capable of customizing ServiceNow using UI Pages, UI Macros, and CMS with CSS, HTML, and Jelly.
• Hands-on experience with integrations involving Enterprise suite applications.
• Adept at building Catalogs, variable sets, Catalog Client scripts, UI Policies, UI Actions, and ACLs.
• Proficient in programming with JavaScript, XML, HTML, AJAX, Angular, and Jelly scripting.
• Experienced in integrating ServiceNow with external systems and applications using REST/SOAP APIs.
• Skilled in developing Scripted Rest APIs and managing third-party integrations.
• Ability to troubleshoot and resolve integration issues for seamless data flow and system interoperability.
• Strong debugging skills alongside coding proficiency.
• Experienced in extending the ServiceNow schema for custom applications.
• Knowledgeable in creating data sources, ETL processes, import sets, and transform maps.
• Proficient in using ATF to develop and execute test cases.
• Experienced in managing ServiceNow version upgrades.
• Familiar with MID server, Import and Export Sets.
• Good understanding of adding multiple pages and widgets to the ServiceNow portal.