ServiceNow Senior Developer

COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 85,000 - 115,000; Full time

Job summary

A global technology consulting firm in Singapore is seeking an experienced ServiceNow Developer to lead the development of custom applications and mentor junior developers. This role requires 7+ years in ServiceNow development, strong JavaScript skills, and the ability to manage complex technical challenges. The ideal candidate will demonstrate a proven track record in technical leadership and possess relevant ServiceNow certifications.

Qualifications

• Minimum 7 years of ServiceNow development and implementation experience.
• Minimum 3 years of hands-on experience with ServiceNow App Engine.
• Proven technical leadership and mentoring experience.

Responsibilities

• Lead the development and implementation of custom applications using ServiceNow App Engine.
• Provide technical mentorship and guidance to junior developers.
• Troubleshoot complex technical issues and provide solutions.

Skills

ServiceNow App Engine development

JavaScript

Agile methodologies

Technical mentorship

Problem-solving

Education

ServiceNow certifications

Engineering degree or equivalent

Tools

ServiceNow App Engine Studio

REST/SOAP web services

Integration Hub

Job description

We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development to join our team. This role combines hands‑on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.

Key Responsibilities

• Lead the development and implementation of custom applications using ServiceNow App Engine
• Provide technical mentorship and guidance to junior developers
• Design and develop complex workflows, business rules, and custom applications
• Establish coding standards and best practices for the development team
• Conduct code reviews and ensure quality of deliverables
• Troubleshoot complex technical issues and provide solutions
• Create technical documentation and knowledge base articles
• Participate in architecture discussions and solution design sessions

Required Qualifications

• Minimum 7 years of ServiceNow development and implementation experience
• Minimum 3 years of hands‑on experience with ServiceNow App Engine development
• Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
• Experience in at least 2 large‑scale ServiceNow implementations
• Strong expertise in JavaScript and ServiceNow scripting
• Proven track record of technical leadership and mentoring

Technical Skills

• Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
• Expertise in ServiceNow scripting using JavaScript
• Strong understanding of ServiceNow platform capabilities and limitations
• Proficiency in: Business Rules
  Client Scripts
  UI Policies
  UI Actions
  Workflows
  Flow Designer
  Integration Hub
  Service Portal development
  
• Experience with source control and deployment tools
• Knowledge of REST/SOAP web services and APIs

Leadership Skills

• Demonstrated ability to mentor and guide junior developers
• Experience in conducting technical training sessions
• Strong code review and quality assurance skills
• Ability to translate complex technical concepts to non‑technical stakeholders
• Experience in estimating development effort and managing technical deliverables

Additional Requirements

• Experience with Agile development methodologies
• Strong problem‑solving and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in creating technical documentation

Preferred Qualifications

• Experience with multiple ServiceNow releases and platform upgrades
• Knowledge of ITIL processes and frameworks
• Experience with performance tuning and optimisation
• Background in implementing ServiceNow best practices and governance
• Additional technical certifications in relevant areas