Service Support Specialist [Non-experienced welcomed | Capped at 3.4k | East]

Good Job Creations; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Service Support Specialist to enhance business operations. Candidates must have a degree in engineering, strong communication skills, and a team-oriented mindset. No prior experience is necessary; training will be provided. This role involves analyzing operations and managing projects to ensure efficiency and improvement.

Qualifications

• No prior experience required; training will be provided.
• Meticulous, organized, and resourceful team player.
• Highly motivated and able to work independently.

Responsibilities

• Review and analyze business operations to identify objectives and improvement areas.
• Develop workflow charts and diagrams based on operational requirements.
• Prepare technical reports summarizing data, trends, and recommendations.
• Implement continuous process improvements through regular reviews and analysis.
• Identify operational issues and recommend effective control measures.
• Manage projects from planning to completion.
• Prepare and update training materials for operational processes.
• Provide structured data and insights to management.

Skills

Communication skills

Interpersonal skills

Proficiency in Microsoft Office

Knowledge of Power BI

Education

Degree in Engineering

Job description

Service Support Specialist [Non-experienced welcomed | Capped at 3.4k | East]

Job ID: 1027793

Responsibilities

• Review and analyze business operations to identify objectives and improvement areas.
• Develop workflow charts and diagrams based on operational requirements.
• Prepare technical reports summarizing data, trends, and recommendations.
• Implement continuous process improvements through regular reviews and analysis.
• Identify operational issues and recommend effective control measures.
• Manage projects from planning to completion, ensuring timelines, budgets, and standards are met.
• Prepare and update training materials for operational processes.
• Provide structured data and insights to management for decision-making.
• Conduct investigations and analysis for ad-hoc operational issues.

Requirements

• Degree in any Engineering field.
• No prior experience required; training will be provided.
• Proficiency in Microsoft Office applications.
• Strong communication and interpersonal skills.
• Meticulous, organized, and resourceful team player.
• Highly motivated and able to work independently with minimal supervision.
• Knowledge of Power BI is an added advantage.