Service Support Specialist [Non-experienced welcomed | Capped at 3.4k | East]

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading business solutions provider in Singapore is seeking candidates for an engineering role focused on reviewing and enhancing business operations. The successful applicant will manage projects from planning to completion, create workflow diagrams, and prepare technical reports. Training will be provided for those without prior experience. Strong Microsoft Office skills and effective communication are essential. Knowledge of Power BI is a plus.

Qualifications

• Degree in any Engineering field required.
• No prior experience needed; training will be provided.
• Familiarity with Power BI is advantageous.

Responsibilities

• Review and analyze business operations for improvements.
• Develop workflow charts and diagrams based on requirements.
• Prepare technical reports summarizing data and recommendations.
• Implement process improvements through regular reviews.
• Identify operational issues and recommend control measures.
• Manage projects through planning to completion.
• Prepare and update training materials for processes.
• Provide structured data and insights for management.
• Conduct investigations for ad-hoc operational issues.

Skills

Proficiency in Microsoft Office applications

Strong communication skills

Interpersonal skills

Meticulous and organized

Highly motivated

Ability to work independently

Knowledge of Power BI

Education

Degree in any Engineering field

Tools

Power BI

Job description

Responsibilities

• Review and analyze business operations to identify objectives and improvement areas.
• Develop workflow charts and diagrams based on operational requirements.
• Prepare technical reports summarizing data, trends, and recommendations.
• Implement continuous process improvements through regular reviews and analysis.
• Identify operational issues and recommend effective control measures.
• Manage projects from planning to completion, ensuring timelines, budgets, and standards are met.
• Prepare and update training materials for operational processes.
• Provide structured data and insights to management for decision-making.
• Conduct investigations and analysis for ad-hoc operational issues.

Requirements

• Degree in any Engineering field.
• No prior experience required; training will be provided.
• Proficiency in Microsoft Office applications.
• Strong communication and interpersonal skills.
• Meticulous, organized, and resourceful team player.
• Highly motivated and able to work independently with minimal supervision.
• Knowledge of Power BI is an added advantage.