Service Supervisor - Cafe

A DREAMWORKS COMPANY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality group in Singapore seeks a dedicated leader to guide a team in providing exceptional guest experiences. The ideal candidate will have 1–2 years in a leadership role, preferably in the food & beverage sector. Responsibilities include training and motivating staff, anticipating guest needs, and maintaining high service standards. Strong communication skills and a flexible schedule are essential to thrive in this role.

Qualifications

• 1–2 years of experience in a leadership or supervisory role, preferably in food & beverage.
• Ability to create memorable experiences through human connection.
• Flexibility to work a rotating schedule.

Responsibilities

• Guide and support a team to create a welcoming atmosphere.
• Anticipate guest needs and handle situations gracefully.
• Train and motivate team members to grow their skills.

Skills

Leadership

Effective communication

Problem-solving

Team mentoring

Job description

• Be the leader who guides, energizes, and genuinely supports a team dedicated to making people feel welcome.

• Create memorable experiences by anticipating guest needs and handling every situation with thoughtful grace.

• Train, mentor, and motivate your team, helping them grow their skills and confidence daily.

• Uphold our high standards for service, cleanliness, and the overall feeling of our environment.

• Cultivate the vibe, foster a warm, professional, and positive atmosphere on every shift.

This is for you if:

You thrive on human connection and feel fulfilled when your team succeeds.

You have at least 1–2 years of experience in a leadership or supervisory role (experience in food & beverage is an advantage).

You’re a natural, confident communicator who enjoys interacting with both guests and team members.

You remain a calm, hands-on problem-solver when things get busy.

You are flexible and available to work a rotating schedule over a five-day work week.