Service Operations Coordinator

5G-Starlink Pte.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A telecommunications company in Singapore is seeking a Service Coordinator to provide administrative support and manage customer service inquiries. The ideal candidate will have a diploma, at least 2-3 years of relevant experience, and proficiency in Microsoft Office. Responsibilities include managing service calls, liaising with suppliers and technicians, and ensuring documentation is maintained. Strong communication and multitasking skills are essential for success in this role.

Qualifications

• At least 2-3 years of relevant work experience.
• Detail-oriented and strong administrative skills.
• Must be able to communicate effectively with customers.

Responsibilities

• Provide prompt responses to customer enquiries.
• Allocate service jobs to technicians and manage parts.
• Liaise with suppliers for job arrangements.

Skills

Service-oriented

Good communication skills

Proficient in Microsoft Office

Multitasking

Education

Diploma in any field

Tools

Microsoft Word

Microsoft Excel

AS400

Job description

A telecommunications company in Singapore is seeking a Service Coordinator to provide administrative support and manage customer service inquiries. The ideal candidate will have a diploma, at least 2-3 years of relevant experience, and proficiency in Microsoft Office. Responsibilities include managing service calls, liaising with suppliers and technicians, and ensuring documentation is maintained. Strong communication and multitasking skills are essential for success in this role.