Service Engineer (West | CCTV | Access Control Systems | Intruder Alarm)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a candidate for an on-site role in Singapore focused on system commissioning and customer support. Responsibilities include conducting training for Intruder Alarm and CCTV systems while ensuring high standards of service delivery and customer satisfaction. The ideal candidate should have a relevant diploma and preferably experience in low-voltage systems. Competitive salary with excellent benefits included.

Benefits

Excellent welfare and benefits

Career progression

Qualifications

• Minimum Nitec / Diploma in Electrical / Electronic / Mechatronic Engineering or related field required.
• Experience in low-voltage systems such as Intruder Alarm and CCTV is preferred.

Responsibilities

• Attend site commissioning sessions with customers and contractors.
• Inspect and verify contractor’s installation work.
• Respond to service calls and troubleshoot system issues on-site.

Skills

Technical troubleshooting

Customer service

System analysis

Education

Nitec / Diploma in Electrical / Electronic / Mechatronic Engineering

Job description

• MNC Company
• Basic $2700 - $3200 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West / On-site
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

Commissioning at Customer Premises

• Attend site commissioning sessions with customers and contractors.
• Conduct end-user training on the operation and maintenance of Intruder Alarm, CCTV and Access control systems.
• Inspect and verify contractor’s installation work to ensure it meets quality and technical requirements.
• Confirm that all installations and configurations comply with the specifications stated in the quotation or work order.
• Document commissioning activities and provide reports to relevant stakeholders.

Attend to Customer’s Complaints On-site

• Respond promptly to service calls and troubleshoot system issues on-site.
• Diagnose, repair, and test faulty equipment or system components.
• Provide technical support and advice to customers to resolve issues efficiently.
• Liaise with internal teams and suppliers for parts replacement or technical escalation when required.
• Ensure customer satisfaction through professional communication and quality service delivery.

Job Requirements:

• Possess minimum Nitec / Diploma in Electrical / Electronic / Mechatronic Engineering or related field.
• Experience in Intruder Alarm, CCTV and Access control systems or similar low‑voltage systems preferred.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.