Service engineer

ADTRAX SOLUTIONS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a skilled Technical Service Engineer to provide technical support and troubleshoot issues. This full-time, on-site role involves managing service requests, performing diagnostics, and conducting repairs. Candidates should have a degree in engineering and strong analytical skills, alongside proficiency in technical services. Excellent communication is key to successfully convey information to clients and collaboration with teams. Attention to detail and time management are essential for success in this position.

Qualifications

• Proficient in Technical Services and Technical Support.
• Strong analytical skills for effective troubleshooting.
• Excellent communication skills to convey technical info to non-technical stakeholders.

Responsibilities

• Provide technical support and troubleshooting for technical issues.
• Manage technical service requests and perform diagnostics.
• Conduct repairs and preventive maintenance on equipment.

Skills

Proficiency in Technical Services and Technical Support

Strong Analytical Skills

Excellent Communication skills

Ability to work independently

Strong attention to detail

Education

Degree or diploma in Engineering or related fields

Tools

Technical service and repair tools

Job description

Role Description

This is a full-time on-site role for a Technical Service Engineer, based in Singapore.

The Technical Service Engineer will be responsible for providing technical support, troubleshooting technical issues, and delivering effective solutions to clients.

Daily tasks include managing technical service requests, performing diagnostics, conducting repairs, equipment preventive maintenance, maintaining of spare parts documentation and maintaining updated service documentation.

The role requires collaboration with cross-functional teams to ensure prompt and quality technical resolutions.

Qualifications

• Proficiency in Technical Services and Technical Support
• Strong Analytical Skills and ability to perform Troubleshooting effectively
• Excellent Communication skills, including the ability to convey technical information to non-technical stakeholders
• Ability to work independently and collaborate effectively in a team setting
• Degree or diploma in Engineering, mechanical, electrical, automation, or related technical fields
• Experience with technical service and repair tools is a plus
• Strong attention to detail and time management skills