Service Associate F&B

Shangri-La; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel is seeking a Waiter/Waitress to join the team at Valley Wing in Singapore. The role involves ensuring high standards of service and hygiene, monitoring restaurant operations, and applying safety procedures. Ideal candidates will have complete beverage knowledge and adhere to hotel conduct standards. This is a key opportunity to be part of a prestigious establishment.

Responsibilities

• Have complete knowledge of beverages/service and preparation methods.
• Be aware of hotel standards and policies.
• Apply fire and life safety procedures.
• Ensure personal grooming and conduct according to hotel standards.
• Check schedule and ensure punctuality at work.
• Monitor smooth operations of the section appointed.
• Ensure service items are prepared according to standards.
• Check quality and presentation of beverage/service.
• Prepare mise-en-place before operations and replenish afterwards.
• Check cleanliness of sections before and after service.
• Ensure proper use and cleanliness of equipment.

Job description

We are looking for a Waiter/Waitress to join our team at Valley Wing!

Key Responsibilities

General Knowledge

• To have complete knowledge on the beverage / service available / preparation methods and time in sections appointed.
• To be aware of SLIM and Hotel standards and policies.

Fire & Life Safety

• To be aware of and apply the procedures concerning hotel fire and life safety / emergency procedures.

Hygiene & Sanitation

• To apply the necessary precautions with regards to the hotel food safety and hygiene standards

Operations

• Ensures personal grooming and conduct according to hotel standards
• Checks schedule and ensures punctuality at work
• Monitors and ensures smooth operations of the section appointed (restaurant / beverage)
• Ensures that service / items are prepared according to hotel minimum standards and standard procedures
• Checks quality / presentation / temperature of beverage / service prior to serving
• Ensures fill mise-en-place is prepared prior to start of operations and replenished afterwards
• Checks cleanliness of sections prior to and after service.
• Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.

Others

• Conducts day to day business and internal/external relations with the code of conduct in mind and on the basis of the Guiding Principles and in the spirit of a Heartwarming Family.
• Carries out other special projects/tasks assigned by supervisors
• Wherever and whenever necessary, liaises with colleagues on aspects of the job which will be helpful to all concerned