Server

BONDFIRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A themed hospitality venue in Singapore is looking for frontline staff to enhance customer experience through playful engagement and excellent service. Candidates should be comfortable interacting with guests in character and should possess strong communication skills. Service experience is a plus, but the main focus is on engagement and adaptability in a playful environment.

Qualifications

• Excellent learning and working attitude.
• Comfortable engaging with guests playfully in character.
• Experience in café/bar service preferred but not required.

Responsibilities

• Greet guests 'in character' with light fantasy flair.
• Explain gamification systems like dice rolls and quest cards.
• Ensure high standards of hospitality and cleanliness.

Skills

Excellent learning attitude

Excellent communication skills

Customer service attitude

Engaging with guests playfully

Adaptability under themed service expectations

Education

Valid WSQ Food Safety Course Level 1 Certification

Job description

Roles:

• Frontline staff responsible for customer experience.
• Deliver orders, maintain tables, and embody the Tavern’s roleplay-lite service style.

Responsibilities

• Greet guests “in character” (light fantasy flair, e.g., “Welcome, adventurers!”).
• Explain gamification systems (dice rolls, quest cards, LFG tables).
• Ensure high standards of hospitality and responsiveness.
• Support events (RPG nights, seasonal quests).
• Maintain cleanliness of FOH areas.

Requirements

• Excellent learning and working attitude
• Excellent communication and customer service attitude.
• Comfortable engaging with guests playfully in character, without heavy roleplay pressure.
• Experience in café/bar service preferred but not required.
  Presentable, interactive, and adaptable under themed service expectations.
• Performance training and Valid WSQ Food Safety Course Level 1 Certification preferred.

Location

Ann Siang Hill